Experience

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  Enterprise rent-a-car

  Aug 2010 - May 2013

  • Help drive sales and service in the office to improve profitability and customer satisfaction• Marketed to 15-20 corporate customers • Developed and maintained accounts of over 100K dollars • Assisted in daily operations with all three Enterprise Holding brands, Enterprise, National, and Alamo• Individualize customer interaction and service to make each transaction memorable

  • Management Trainee

    Nov 2012 - May 2013

  • Customer Service Representative

    Aug 2010 - Oct 2012
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  Empirecls worldwide chauffeur

  May 2013 - Aug 2013

  Account executive

  • Supported members of the business development team and maintained existing accounts• Developed proposals for clients, created rate sheets, and analyzed trends for future growth

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  Huntington learning center

  Dec 2013 - Mar 2015

  Assistant director

  • Hired, trained, and managed a staff of 20+ tutors and instructors• Specialized in marketing for both print and social media• Created a master schedule for all students and teachers• Taught small groups of K-8 students

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  Exl prep

  Mar 2015 - now

  Operations manager

  • Operate a center with 150-250 students during our peak time• Hire, manage and train a staff of 20+ tutors and instructors• Enroll and monitor student’s progress • Counsel parents on the appropriate program for their child

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  Mathnasium - the math learning center

  Mar 2015 - now

  Operations manager

  • Operate and teach at 4 centers with 50-100 students per center• Hire, manage and train a staff of 20+ tutors and instructors• Enroll and monitor student’s progress while developing teaching methods for specific topics• Counsel parents on the appropriate program for their child

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  Monmouth university

  Jan 2018 - May 2020

  Graduate assistant

  • Reported to the Vice Provost of Graduate Studies• Handled confidential and sensitive materials, such as faculty reappointment contracts appropriately• Trusted to use Colleague UI 5, university software, to vet and process graduate assistant applications• Assisted in university wide project, such as helping to create the syllabuses of new 5 year programs• Supported office during graduate orientation and graduate assistant interviews