Experience

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  Elections coordinating committe

  Jan 2020 - Dec 2020

  Information technology support specialist
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  My watchman™️

  Jul 2021 - Jan 2022

  Emergency dispatcher
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  Roviagate technology, inc.

  Feb 2022 - May 2024

  It technical support specialist

  *Deploying and Inspecting IT network Systems* Structured Cabling *Monitoring the performance and capacity of computer systems * Performing regular checks on network hardware and software * Responding and assisting end users (through our ticketing system) * Responding to network alerts and hardware malfunction *Diagnosing and troubleshooting networks * Installation and configurations of Access Control Terminal *CCTV cameras installation and configurations*Configurations of Routers, Switches and AP Show less

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  Apm terminals

  May 2024 - now

  It site support

  • Provide end-user support services, including but not limited to Office applications, desktops, laptops, printer and mobile phones• Provide support, conduct maintenance resolve incidents, and implement change for local IT infrastructure services and assests, requiring hands-on interaction. Including, but not limited to datacenter racks, cabling, network, and server equipment.• Provide support, conduct maintenance, resolve incident and implement change to local OT/IT infrastructure services and assests, requiring hands-on interaction. Including but not limited to CCTV/OCR equipment, biometric readers, radio equipment and VMT(Vehicle mounted terminals)• Support the regional IT services delivery team when they require hands-on onsite IT/OT support incident and change management• Install and replace end user and IT/OT infrastructure hardware devices• Resolve incidents within agreed service level agreement Show less