
Timeline
About me
Senior Quality Manager, Trailhead Content Quality & Engineering at Salesforce
Education

Wheat ridge high school
2002 - 2006
University of colorado at boulder - leeds school of business
2009 - 2011Bachelor of science (bs) marketing
Front range community college
2006 - 2009Associate of arts degree business/commerce, generalActivities and Societies: Writing Center Tutor
Experience

Chili's
Nov 2004 - Apr 2013ServerService up to ten parties simultaneously including taking and delivering orders, processing payments, resolviong food/service related issues, and cleaning/reseting tables for next serving. Keep good working relationships with coworkers and managers by assisting when help is needed, stocking server stations, and maintaining a positive attitude.

Enterprise rent-a-car
May 2011 - Nov 2011Management traineeManaged entire rental process for customers including rental contract, vehicle inspection, payment, and quality assurance communications. Assisted in managing and maintaining a fleet varying from 160-200 vehicles. Developed professional relationships with customers, dealerships, body shops, insurance agencies, and other corporate customers through excellent customer service. Assisted in handling accounts receivable and delinquent accounts.

Kannah creek brewing company
Jan 2013 - Dec 2015Front of house managerManaged team of 30-40 servers, bartenders, and hosts with low rate of turnover Passed Certified Beer Server test (97%); created study material and led study groups to assist servers in passingAssisted in marketing activities including blog entries for website, media relations, and social media management Conducted all front of house hiring, training, and performance reviews

Red fox cellars
May 2013 - Apr 2017Marketing managerSocial Media Marketing, Web Presence, Website traffic growth, Search Engine Optimization, Community Involvement, Customer Service, Event PlanningManage marketing and event planning with little to no financial resources Successfully position unique products at higher price point Provide tastings at winery, festivals, and other special events in order to properly introduce products and drive sales Maintain strong consumer engagement through active social media channels including Facebook, Instagram, and TwitterSteadily increase reach and promote products, events, and brand organically Successfully plan and promote events for up to 1,000 people including promotional material design and placement, vendor coordination, staffing, and other logistical concerns Successfully utilize Facebook Events to reach audiences significantly larger than follower base; played major role in selling out two large festivals in which attendees specifically sought out our brand Show less

Asphalt specialists & supply, inc.
Jan 2016 - Apr 2017Administrative assistantWrote content and worked closely with web designer for new website launched January 2017 Manage multiple clerical tasks (data entry, job costing, filing, records management, accounts payable) Reconcile several bank and credit accounts monthly Designed flyers targeting new customers for maintenance division resulting in >20 new residential customers and increased brand awareness

University of colorado boulder - leeds school of business
May 2017 - Jan 2021Salesforce Business Solutions Architect
Oct 2019 - Jan 2021Assistant Director - Data Innovation & Analytics
May 2018 - Oct 2019Career Operations Coordinator
May 2017 - May 2018

#weareamplify
May 2019 - Oct 2020Treasurer (volunteer)Mission: Empowering women/nonbinary/transgender people and allies in the nonprofit and higher education community to be fearless leaders in technology. Vision: We foster a collaborative, diverse and inclusive community where all who identify as women/nonbinary/transgender people and allies in the nonprofit and higher education technology sector can:- Share their wisdom and experience and ignite new thinking- Gain technology proficiency and learn new skills- Improve their organizations and communities through technology- Facilitate meaningful conversations leading to real changeValues: Empowerment for those who identify as women/nonbinary/trans persons to pursue education/careers in IT- Education to improve our own skillsets and benefit our clients/organizations- Equality and diversity in technology- Personal and professional development- Mutually beneficial support and collaboration- Inclusive of all who support advancing women/nonbinary/transgender people in technology Show less

Salesforce
Jan 2021 - nowSenior Quality Manager, Trailhead Content Quality & Engineering
Aug 2023 - nowTrailhead Technical Program Manager
Jan 2021 - Aug 2023
Licenses & Certifications
- View certificate

Salesforce certified data architect
SalesforceApr 2023 - View certificate

Salesforce certified sharing and visibility architect
SalesforceJan 2023 - View certificate

Salesforce certified application architect
SalesforceApr 2023 - View certificate

Salesforce certified experience cloud consultant certification
SalesforceJul 2019 - View certificate

Salesforce certified associate
SalesforceSept 2022 - View certificate

Salesforce certified platform developer i
SalesforceSept 2021 - View certificate

Salesforce certified business analyst
SalesforceDec 2023 - View certificate

Salesforce certified platform app builder certification
SalesforceMay 2020 - View certificate

Salesforce certified administrator (sca)
SalesforceMar 2019 - View certificate

Lightning reports & dashboards specialist superbadge
SalesforceFeb 2019
Recommendations

Md ejaz
Advanced App Engineering AssociateBengaluru, Karnataka, India
Naomi nantamu
Administrator I Project manager I AccountantAdjumani, Northern Region, Uganda
Ervin tsay
Executive Vice President at Corigin Innovations人本自然生技有限公司Taiwan
Kyle dewald
Sr. Logistics Manager at e2openGrand Rapids Metropolitan Area
Leena alasmari
Senior Data & Analytics Officer at Alrajhi Bank | PRINCE2 ®Riyadh, Saudi Arabia
Carmine maurizio
Partner Service Manager, Eastern Canada at Hewlett PackardPointe-Claire, Quebec, Canada
Pedro sousa
Software EngineerEspaña
Luis higuera
Creative DirectorMiguel Hidalgo, Mexico City, Mexico
Anderson gandra
Diretor- GR Assessoria e Consultoria Tributária e Contábil Ltda.Duque de Caxias, Rio de Janeiro, Brazil
Stéphanie bonin
Cadre en communication On/Off Line à AnnecyAnnecy, Auvergne-Rhône-Alpes, France
Thais moura
Coordenadora de Retomadas em Bulgarelli AdvogadosGreater São Paulo Area
Manuel alejandro ropero mosquera
Ingeniería | Desarrollador full stack | Node.js | React.js | VUE.js | MySQL | JavaScript | PHP | Pyt...Bogota, D.C., Capital District, Colombia
Benjamin guswiler
Student at Bethel UniversityMinneapolis, Minnesota, United States
Carlos agard
Desktop Support Engineer at Cape Fear Valley Health SystemConyers, Georgia, United States
Gurjot kaur
Actively searching for a job in the field of financeMuzaffarnagar, Uttar Pradesh, India
Timmy baksh
Director Energy Research and Planning Division at Ministry of Energy and Energy IndustriesTrinidad and Tobago
Myrthe van lammeren
Student Aviation Engineering at the Amsterdam University of Applied SciencesNieuwkoop, South Holland, Netherlands
Chelsea mulvale
Life promotion, healing work, systems navigation and leadership from a people first approach.Canada
Ricardo a.
Territory Manager Brazil na Footprint Latin AmericaSão Paulo, São Paulo, Brasil
Pat cooper
Division Manager at American National Skyline, IncColumbus, Ohio, United States
...