Kelly Hamilton

Kelly hamilton

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location of Kelly HamiltonErie, Colorado, United States
Followers of Kelly Hamilton3000 followers
  • Timeline

  • About me

    Senior Quality Manager, Trailhead Content Quality & Engineering at Salesforce

  • Education

    • Wheat ridge high school

      2002 - 2006
    • University of colorado at boulder - leeds school of business

      2009 - 2011
      Bachelor of science (bs) marketing
    • Front range community college

      2006 - 2009
      Associate of arts degree business/commerce, general

      Activities and Societies: Writing Center Tutor

  • Experience

    • Chili's

      Nov 2004 - Apr 2013
      Server

      Service up to ten parties simultaneously including taking and delivering orders, processing payments, resolviong food/service related issues, and cleaning/reseting tables for next serving. Keep good working relationships with coworkers and managers by assisting when help is needed, stocking server stations, and maintaining a positive attitude.

    • Enterprise rent-a-car

      May 2011 - Nov 2011
      Management trainee

      Managed entire rental process for customers including rental contract, vehicle inspection, payment, and quality assurance communications. Assisted in managing and maintaining a fleet varying from 160-200 vehicles. Developed professional relationships with customers, dealerships, body shops, insurance agencies, and other corporate customers through excellent customer service. Assisted in handling accounts receivable and delinquent accounts.

    • Kannah creek brewing company

      Jan 2013 - Dec 2015
      Front of house manager

      Managed team of 30-40 servers, bartenders, and hosts with low rate of turnover Passed Certified Beer Server test (97%); created study material and led study groups to assist servers in passingAssisted in marketing activities including blog entries for website, media relations, and social media management Conducted all front of house hiring, training, and performance reviews

    • Red fox cellars

      May 2013 - Apr 2017
      Marketing manager

      Social Media Marketing, Web Presence, Website traffic growth, Search Engine Optimization, Community Involvement, Customer Service, Event PlanningManage marketing and event planning with little to no financial resources Successfully position unique products at higher price point Provide tastings at winery, festivals, and other special events in order to properly introduce products and drive sales Maintain strong consumer engagement through active social media channels including Facebook, Instagram, and TwitterSteadily increase reach and promote products, events, and brand organically Successfully plan and promote events for up to 1,000 people including promotional material design and placement, vendor coordination, staffing, and other logistical concerns Successfully utilize Facebook Events to reach audiences significantly larger than follower base; played major role in selling out two large festivals in which attendees specifically sought out our brand Show less

    • Asphalt specialists & supply, inc.

      Jan 2016 - Apr 2017
      Administrative assistant

      Wrote content and worked closely with web designer for new website launched January 2017 Manage multiple clerical tasks (data entry, job costing, filing, records management, accounts payable) Reconcile several bank and credit accounts monthly Designed flyers targeting new customers for maintenance division resulting in >20 new residential customers and increased brand awareness

    • University of colorado boulder - leeds school of business

      May 2017 - Jan 2021
      • Salesforce Business Solutions Architect

        Oct 2019 - Jan 2021
      • Assistant Director - Data Innovation & Analytics

        May 2018 - Oct 2019
      • Career Operations Coordinator

        May 2017 - May 2018
    • #weareamplify

      May 2019 - Oct 2020
      Treasurer (volunteer)

      Mission: Empowering women/nonbinary/transgender people and allies in the nonprofit and higher education community to be fearless leaders in technology. Vision: We foster a collaborative, diverse and inclusive community where all who identify as women/nonbinary/transgender people and allies in the nonprofit and higher education technology sector can:- Share their wisdom and experience and ignite new thinking- Gain technology proficiency and learn new skills- Improve their organizations and communities through technology- Facilitate meaningful conversations leading to real changeValues: Empowerment for those who identify as women/nonbinary/trans persons to pursue education/careers in IT- Education to improve our own skillsets and benefit our clients/organizations- Equality and diversity in technology- Personal and professional development- Mutually beneficial support and collaboration- Inclusive of all who support advancing women/nonbinary/transgender people in technology Show less

    • Salesforce

      Jan 2021 - now
      • Senior Quality Manager, Trailhead Content Quality & Engineering

        Aug 2023 - now
      • Trailhead Technical Program Manager

        Jan 2021 - Aug 2023
  • Licenses & Certifications