Experience

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  The childrens communication centre

  Aug 2017 - Jan 2019

  Personal assistant to director | front desk receptionist

  I was responsible for managing the front of house reception area for the therapy centre and acted in a personal assistant capacity for the co heads of the centre.•Provided administrative support to the teaching staff which included using email communication to enhance center wide efficiency.•Project managed an end of term event day at the centre involving The South African Guide Dogs Association for the staff and students.

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  Deal flow revenue collection

  Jan 2023 - Jan 2023

  Call center representative

  As a novice to the debt collection industry, I successfully completed the organisation training course and achieved full proficiency within my first week of employment.•I successfully collected on numerous accounts through leveraging my empathetic nature and ability to influence people. •Used my dispute resolution skills to adopt a target driven, incentive-based mindset to achieve organizational targets.

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  Just dancing

  Feb 2023 - Jan 2024

  Retail associate

  ✔️Effectively executed daily operations in the retail store on a shift basis to increase sales by 5% monthly.✔️Trained 2 new staff members on in-store best practices independently.✔️Performed sales duties in a busy department store, including POS, opening, closing, cleaning, stocking, facing, and product knowledge.✔️Operated POS system with 100% accuracy and zero mistakes.✔️Delivered excellent customer service and decreased back-order delays through a system I implemented.✔️Successfully cross-sold customers on merchandise to increase revenue month on month. Show less

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  Dot connectors

  Oct 2023 - Feb 2024

  Business support intern
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  Procter & gamble

  Mar 2024 - now

  Brand communications manager

  Operating in this exciting new role, working with multifunctional teams across various business units to drive communications messaging & influencers campaigns