Experience

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  Stream global services

  Jan 2010 - Jan 2012

  Technical support
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  Plumchoice

  May 2012 - Jan 2015

  Cybersecurity support engineer

  At this position I was in charge of fixing any kind of issues related to computers software likeviruses removal fresh installation of the operating systems.Address any inquires that the customers may have with an application not running correctly and provide a solution for it.Basically fix any kind of situation involving a software environment to run an application or for the correct functioning of it.

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  Cisco

  Jan 2015 - Apr 2017

  Network security support engineer

  I provide support to anything related to Network’s management. Configuration and maintenance of all network components of different companies to which we provide support. Experience performing real time troubleshooting in delicate situations to bring back the connection to the network.Experience working on maintenance windows due to the sensibility of the configuration that must be applied on the devices.Experience working on network down situations in where, per example in some cases the device goes down due to CPU overload so I need to find out why.Monitor connectivity and reachability of the network using different monitoring protocols.Fully understanding of different monitoring tools like Cisco LMS and Cisco Prime InfrastructureI am able to perform installations and upgrades of this monitoring tools running on Linux, Windows or Virtual machines.Determine the best solutions and/or workarounds for network incidents.Knowledge building Virtual Machines to install monitoring tools as per requirements. Show less

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  Akamai technologies

  Apr 2017 - Dec 2019

  Cloud security engineer

  SME for issues related to Cloud Applications and Security Products conforming Akamai’s Zero Trust Model.Implementation and integration of Zero Trust Security Solutions for a wide variety of network environments.

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  Microsoft

  Dec 2019 - now

  Cybersecurity engineer

  SME for products like Microsoft Sentinel, Microsoft Defender for Cloud, Azure Policy, Regulatory Compliance, Log Analytics, File Integrity Monitoring, Adaptive Network Hardening, Adaptive Application Controls.