Experience

• 

  Axa uk

  Nov 2010 - Aug 2011

  Claims incident manager
• 

  Lloyds banking group

  Aug 2011 - Nov 2011

  Compliance audit consultant
• 

  Natural breaks ltd

  Nov 2011 - Jul 2013

  Marketing co-ordinator

  Marketing strategy > website admin > graphic design > copy writing > communications > social media management

• 

  Nhs - liverpool, southport and formby, and south sefton ccgs

  Aug 2013 - May 2014

  Communications assistant

  Content writing > intranet management > press and communications

• 

  Yoma

  May 2014 - Jan 2015

  Project and account manager

  E-commerce websites > Magento > Multichannel strategy > Conversion rate optimisation > Sales

• 

  Clear chemist

  Jan 2015 - Nov 2015

  Head of ecommerce

  Increasing sales > Multichannel technology > Magento > Amazon > eBay > Channel Advisor > Email marketing > Integrations > Inventory managementDriving an increase in revenue by optimising the digital platforms that made up a multi-channel operation (Magento, Amazon, Channel Advisor, AWS, Affiliate Window, Pure360, Google Analytics).Overseeing web development, inventory, content, e-mail marketing, social, SEO and PPC.

• 

  Ph.creative

  Nov 2015 - Sept 2017

  Digital project manager

  Delivering websites > Creative projects > Employer branding > Umbraco > Mobile apps (Android / iOS)

• 

  Bluprintx

  Sept 2017 - Nov 2019

  Senior project manager & pmo lead

  Marketing automation > CRM > Customer lifecycle > Attribution > Data migration > > GDPR > Training > Marketo > Eloqua > MS Dynamics > Salesforce > Workfront > Agile projects

• 

  Mando agency

  Dec 2019 - Oct 2021

  Account director

  Improving digital maturity > Digital strategy > Sales > Optimizely/Episerver > Sitecore > Microsoft Azure > Cognitive services > Chatbots > Utilities sector > Financial Services

• 

  Bluprintx

  Oct 2021 - now

  I lead a team of talented digital specialists who help global businesses to:1. Increase revenue - by transforming the technology and processes used by marketing, sales, and e-commerce teams2. Reduce costs - by assisting in the selection of digital platforms and fixing inefficient processes3. Strengthen customer loyalty - by delivering deep integrations that provide insight and open up opportunities afforded by data4. Embed lasting business change - by providing training and workforce augmentation for sales, marketing, and e-commerce teams Show less

  • Global Director of Delivery

    Jan 2024 - now

  • Global Director of Consulting Services

    Jan 2023 - Jan 2024

  • Director Of Client Services

    Oct 2021 - Jan 2023