Fadi Hassounah

Fadi hassounah

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Followers of Fadi Hassounah122 followers
  • Timeline

  • About me

    Operation Manager at Advanced foods company

  • Education

    • Alliance human performance development

      2007 -
      Associate's degree operations management and supervision

      Certification/diploma, Customer Service Supervisor Development Program

    • Saudi telecom & bravo

      2007 -

      Certification/diploma, Certificate Of Appreciation

    • Applied science university - amman , jordan

      1999 - 2005
      Bachelor’s degree hotel, motel, and restaurant management
  • Experience

    • Bravo

      Dec 2005 - Aug 2009
      Vip account manager

      •Implement the agreed client program on a day-to-day basis to agreed deadlines and budget and add a value at every opportunity across a range of communications disciplines, internal and external•Deliver high quality results•Maintain regular and close client contact to ensure their satisfaction.•Identify opportunities and threats arising from the program.•Communicate clearly and effectively with all members of the team to aid smooth running of the clients program and other activities.•Keep Activities within an agreed budget and time.•Collection and sales and handling costumer related financial issues Show less

    • Rehab al qouds for treading

      Jan 2009 - Mar 2011
      Operations supervisor

      •Supervise everyday working of department operating process and increase efficiency of workers for various growth oriented programs. •Provide training to workers and provide upgrade to various technical skills.•Analyze and identify all performance related issues and ensure appropriate steps to prevent loss. •Prepare and maintain employee attendance records and provide feedbacks to employees on same. •Analyze and ensure better result to fulfill all business requirements.•Prepare regular reports, perform audit on various operations and evaluate processes as per business requirements. •Prepare project updates within required timeframe and delegate individual tasks to all employees. Show less

    • Advanced foods company

      Apr 2011 - now
      Operation manager

      •Coordinate, manage and monitor the workings of various departments in the organization.•Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well being of the company.•Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.•Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.•Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.•Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.•Manage customer support. Plan and support sales and marketing activities.•Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. Show less

  • Licenses & Certifications

    • Certification/diploma, customer service supervisor development program

    • Digital marketing

      Google digital academy (skillshop)
      Mar 2021