Karen Kolendo

Karen kolendo

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location of Karen KolendoCleveland, Ohio, United States
Followers of Karen Kolendo50 followers
  • Timeline

  • About me

    Human Capital Management Senior Analyst at State of Ohio - Department of Developmental Disabilities

  • Education

    • The ohio state university

      1985 - 1989
      Bs mathematics
  • Experience

    • Gates mcdonald, inc

      May 1993 - Sept 1995
      Claims representative

      Provided case management for state fund workers’ compensation claims; worked with Bureau of Workers’ Compensation and state fund client to ensure best cost-control strategy without compromising welfare of injured worker; provided education and training for state fund clients

    • State of ohio department of administrative services

      Sept 1995 - Sept 1999
      Benefits management representative

      Provided case management for State of Ohio workers’ compensation claims; acted as liaison between state agencies and state employees, including interpretation of labor contracts; assisted in development and implementation of workers’ compensation policies and procedures in conjunction with third party administrator; determined certification of workers’ compensation claims; provided technical assistance to state agencies and state employees to resolve benefits issues relative to workers’ compensation and Occupational Injury Leave programs; provided training and education to state agency personnel, including participation in conference planning and presentation; coordinated training of new benefits personnel; coordinated communication among state agencies, third party administrator, Bureau of Workers’ Compensation and Managed Care Organization; evaluated and process claims for State of Ohio short-term disability program; processed unemployment claims for state employees Show less

    • State of ohio department of developmental disabilities

      Sept 1999 - Dec 2011

      Participate in hiring process (including interviews and background checks); prepare, implement and monitor all personnel actions; implement and monitor benefits programs; implement and monitor bidding system (posting vacancies in accordance with contract or ORC requirements); post vacancies in Ohio Hiring Management System; write and update position descriptions; maintain and update Table of Organization; participate in pre-disciplinary hearings; maintain and update employee roster; participate in orientation program; implement and monitor FMLA program; respond to inquiries from Ohio Job and Family Services regarding unemployment claims. Show less Responsible for directing and implementing human resources sub-programs (personnel, benefits, workers’ comp, FMLA, EEO, Labor Relations); advises department heads regarding corrections of human resources policy deficiencies and prescribes corrective action; confers with department heads to determine human resources needs and classification issues; provides technical advice regarding civil service, employment law and human resources policies and/or programs; represents agency before State Personnel Board of Review, or other hearings; conducts administrative hearings and/or investigations; provides information to public and other governmental agencies; maintains on-going communications with Central Office, other state agencies and departmental divisions; supervise 2 Human Capital Management Analysts, Labor Relations Officer 2 and College Intern. Show less Coordinate entire disciplinary program, schedule/hear pre-disciplinary hearings, schedule/hear second step grievance hearings; represent agency in labor relations disputes and labor processes; assist with completion of labor and personnel reports for Central Office; work to resolve personnel and labor problems; provide assistance to and counsel management and employee on personnel and/or labor relations issues; review agency policies to ensure compliance with applicable rules, laws and contractual agreements; coordinate FMLA program; complete personnel actions and create/update position descriptions; complete job postings and conduct applicant interviews; supervise two Human Resources Specialist 1. Show less Temporary Work Level - Coordinate and monitor labor relations activities/disciplinary actions for Developmental Centers; confer/advise management/labor relations officers concerning bargaining contracts, problems and possible resolutions and current and proposed labor activities; research issues and gather facts and documents; represent agency in grievance procedure including highest agency level and pre-disciplinary matters; prepare and maintain required correspondence and administrative reports and records. Show less Workers’ compensation and safety specialist for Columbus Developmental Center, administering the workers’ compensation, Health and Safety, Transitional Work and Occupational Injury Leave Programs; serve as liaison with Ohio Department of Administrative Services, third party workers’ compensation administrator, and Bureau of Workers’ Compensation in policy interpretation, processing and administrative procedure; recommend and implement methods of improving compliance and cost containment with policies and programs; coordinate, prepare and conduct training of staff regarding workers’ compensation programs policy and procedures, and coordinate these programs with other benefits programs policy and procedures; communicate with employees, medical providers and legal representatives; conduct ergonomic assessments and job analysis; conduct pre-discipline and grievance hearings in accordance with provisions of various collective bargaining agreements and standard practice, including preparing reports of results and recommendations for corrective action; interview applicants for employment as part of a team panel; represent department on statewide committees/coalitions for evaluation of vendor proposals and recommending rule/regulatory changes; provide re-employment services to displaced employees as part of a team, following statewide department reassessment/layoff. Show less

      • Human Capital Management Analyst

        Mar 2010 - Dec 2011
      • Human Capital Management Manager

        Jun 2007 - Mar 2010
      • Human Resources Specialist 2

        Mar 2002 - Jun 2007
      • Labor Relations Officer 3

        Nov 2001 - Mar 2002
      • Human Resources Specialist 1

        Sept 1999 - Mar 2002
    • State of ohio - department of developmental disabilities

      Dec 2011 - now
      Human capital management senior analyst

      See below...

  • Licenses & Certifications

    • Professional in human resources

      Human resources certification institution
      Jun 2011