The List feature organizes and stores contacts that are purchased by agents using their assigned credits. It is designed to maintain clarity and segregation between contacts based on roles and groups.
Once You click on the “List” on the left panel it will show “My” and “Team” tab Admin/Manager can create a new list by clicking on the New List button with the + icon. Then simply need to provide a name for the list, and it will be ready for use.
“My” tab: Admins have a dedicated My Contacts tab where all contacts saved by the admin are stored separately. Contacts from all lists created by the admin are automatically added to the All Contacts list, which serves as the default list for aggregating all contacts.
“Team” Tab: Adjacent to the "My Contacts" tab is the Team Tab, where a list of all managers is displayed, along with their respective contacts.
In the team tab - Contacts from all managers and agents across every group are automatically added to the Team Contacts list. This is the default list where all contacts are aggregated. Other rows in this section include lists created by managers of different groups.
Note: Managers can create lists for their respective groups. Agents in the group can add their purchased contacts or leads to these lists. Agents can only add contacts to the lists created by their managers and cannot create or modify the lists themselves.
Search for Lists: Users can quickly locate a specific list by entering its name or relevant keywords into the search bar.
Filter Lists: The filter option allows users to narrow down lists based on the following:
The following columns are displayed in the list section:
Note: Only the manager or admin who created a specific list can edit, delete, or archive it. If a list is created by a manager, the admin will only see the option to export it as a CSV; the options to edit, delete, or archive will not be available. However, when the admin accesses a list they created, all four options—edit, delete, archive, and export—will be visible. As image below-
Once you click on any list, it displays the contacts saved within that particular list. As shown in the image below, the interface includes two primary options:
The table below shows the following columns for the list:
Note: When you select one or multiple contacts, additional options become available: