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Briana D. Patterson

Briana D. Patterson

Receptionist

Followers of Briana D. Patterson418 followers
location of Briana D. PattersonLouisville, Kentucky, United States

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  • Timeline

  • About me

    Project Coordinator | Administrative Coordinator | Program Coordinator | Project Manager | Office Manager

  • Education

    • Texas State University

      2007 - 2011
      Bachelor of Science - BS Elementary Education and Teaching

  • Experience

    • PetSmart

      Jul 2006 - Dec 2007
      Receptionist

      ▪Efficiently managed the grooming salon's appointment system, scheduling appointments for clients and coordinating with grooming staff to ensure optimal workflow▪Established rapport with clients through clear communication, demonstrating a friendly and professional demeanor both in-person and over the phone▪Supported the grooming team by managing paperwork, inputting client information, and facilitating a smooth administrative process for the salon

    • Bank of America

      Dec 2007 - Feb 2009
      Bank Teller

      ▪Executed precise cash handling procedures, ensuring accuracy in every transaction and maintaining a balanced cash drawer▪Cultivated positive customer relationships through clear communication, attentiveness, and a commitment to meeting their financial needs

    • Austin Independent School District

      Dec 2009 - May 2013
      Substitute Teacher

      ▪Several long-term teaching positions that included the following classrooms: - 6th grade Science Teacher at the Disciplinary Alternative Education Program (DAEP) - Special Education Aide in Elementary Life Skills Unit - 3rd grade Teacher - all subjects

    • Hays Consolidated Independent School District

      Aug 2013 - May 2014
      Substitute Teacher

      ▪ Long-term teaching positions that included the following classrooms: - 5th grade Math, Science, and STAAR Prep Academy

    • Luling Independent School District

      Jun 2014 - May 2015
      Educator

      ▪Successfully designed, implemented, and managed individualized learning plans for 80 students, ensuring accommodation of diverse learning styles and attainment of targeted learning objectives

    • NBISD New Braunfels Independent School District

      Jun 2015 - Jun 2021
      Educator

      ▪Implemented process improvements, reducing data reporting turnaround time by 2 days using Google Sheets▪Collaborated with cross-functional teams and provided subject matter expertise to design curricula for over 3,000 students▪Chaired grade level team for 5 years▪Developed and led staff development training presentations at both campus and district levels for over 100 staff members

    • Schlitterbahn Waterparks & Resort

      Jun 2021 - Nov 2023
      Resort Front Desk Agent

      ▪Achieved a 20% year-over-year increase in guest satisfaction scores through exemplary customer service, contributing to one-quarter of 5-star reviews▪Recognized 4 times for front desk operations including the ability to coordinate, communicate, and onboard new employees

    • NBISD New Braunfels Independent School District

      Oct 2021 - Apr 2022
      Remote Conferencing Facilitator | eLearning Specialist

      ▪Acted as a liaison between the various stakeholders, providing troubleshooting expertise and educational, administrative, and technical support

    • Comal Independent School District

      Oct 2022 - Jul 2023
      Substitute Teacher

      ▪Successfully managed daily activities for over 40 employees across various grade levels and disciplines

    • NBISD New Braunfels Independent School District

      Mar 2023 - May 2024
      Substitute Teacher

      ▪ Completed a long-term teaching assignment, which included mentoring a colleague▪ Addressed unforeseen challenges and resolved issues, demonstrating resourcefulness and a solution-oriented approach

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Briana D. Patterson
      Teacher Mentor Training University of Texas at San Antonio Oct 2018 I actively engaged in the Teacher Mentorship Program at Teacher Enrichment Initiatives (TEI), hosted by the University of Texas at San Antonio - UT Health. This invaluable experience equipped me with the essential skills of effective leadership and compassionate mentorship.
    • Awarded to Briana D. Patterson
      Technology Application Specialist New Braunfels ISD 2018 I've been honored with numerous awards recognizing my innovative integration of technology in the classroom. Through a tailored templates I developed, my students engage in hands-on learning experiences, crafting real-world products that reflect their creativity and skills.
    • Awarded to Briana D. Patterson
      Education Foundation Grant Award New Braunfels Education Foundation May 2016 I successfully secured a technology grant aimed at enriching my students' learning experiences through hands-on engagement with LightScribe. Through my grant writing efforts, our classroom was awarded approximately $1,500, enabling us to procure class kits that empowered students with practical, immersive learning opportunities.

  • Volunteer Experience

    • Member

      Issued by Social Saturday Squad on May 2022
      Social Saturday SquadAssociated with Briana D. Patterson

    • Volunteer

      Issued by Big Brothers Big Sisters of America on Jan 2013
      Big Brothers Big Sisters of AmericaAssociated with Briana D. Patterson