Experience

• 

  Big w

  Oct 2004 - May 2008

  Checkout
• 

  Tatts group

  Jul 2007 - Sept 2013

  Phone operator

  Placing bets and providing additional support for Tatts group clients

• 

  Bookmaker.com.au pty ltd

  Jul 2012 - Jul 2013

  Client services

  Customer support for bookmaker.com.au clients involving their accounts

• 

  Ladbrokes australia

  Sept 2013 - Jan 2021

  Supervising customer support office including the overseeing of wagers placed and information provided to Ladbrokes.com.au clients and potential clients.

  • Client Services Manager

    Jun 2017 - Jan 2021

  • Assistant Manager Client Services

    Nov 2016 - Jun 2017

  • Client Services Supervisor

    Sept 2013 - Nov 2016
• 

  Gvc group

  Dec 2017 - Jan 2021

  Client services manager
• 

  Entain

  Jan 2021 - Jul 2022

  Client services manager
• 

  Entain australia & new zealand

  Jun 2022 - now

  • Operations Manager – Talent, Planning and Capability

    Sept 2023 - now

  • Product Delivery and Talent Manager

    Jun 2022 - Dec 2023