Chasity Fortham, Ed.D.c, MS, SHRM-SCP

Experience

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  Miami-Dade County Public Schools: Booker T. Washington Senior High

  Apr 2002 - Jun 2010

  Instructor / Departmental Leader / Technology Academy Leader

  • Supervised and managed over 400 students per year. • Constructed and implemented daily lesson plans.• Served as an executive editor for strategic planning to integrate technology into lesson plans school-wide for teachers and grant purposes. • Titles: Elective Department Co-Chair for 8 Academies, Director of Yearbook, Director of Activities while coaching girl’s basketball and assisting with the building of the school store in which I co-founder.

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  United Teachers of Dade Union/AFT Project

  Jul 2010 - Jan 2012

  Lead Training & Development Organizer

  Served as a motivational speaker to invite members to unionize and organized rallies, banquets, and marketing campaigns to recruit up to 500 potential new members.  Delivered top-level coaching to 38K stewards and union members on meeting union goals and establishing and sustaining professional relationships with non-members and the community.  Supervised 300+ stewards, 60 school sites, and approximately 15K members while facilitating key focus groups.  Interviewed, oversaw, and managed groups of 250 volunteers and employees with close collaboration to drive the financial and political integrity of the union.  Devised creative organizational events for membership fundraising, producing $1M+ in membership fees.  Completed Baltimore, MD AFT two-week training program. Show less

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  Miami-Dade County Public Schools: Women of Tomorrow Mentor & Scholarship Foundation

  Aug 2012 - Mar 2014

  Community Engagement Operations/Organizer Supervisor

  Trained and organized 1,000 volunteers, school sponsors, and mentors through core focus groups and workshops. Coordinated activities countywide for 1.8K+ female students, 300 school sponsors, 800 mentors, and 58 principals with an office staff of 5 personnel. Coached 58 schools with sponsors and coordinators on goals and strategies to form/obtain key relationships. Interviewed 100% of mentors, school coordinators, and students for participation in the WOT program enrollment and scholarship selection.  Established and maintained effective communication with the School Board Council, Superintendent, and Directors to provide relevant data/information to execute organizational goals and objectives. Created and conducted corporate events for membership fundraising, generating $3M+ in donations. Show less

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  International School of Broward Charter School

  Feb 2014 - Mar 2015

  High/Middle School Development Director

  Performed administrative responsibilities while recruiting students and staff, including managing $250K budgets, scheduling, and delegating teacher assignments while driving maximized profitability. Managed a high school with approximately 223 students, leading key initiatives to improve curriculum, instruction, administration, school climate, academic achievement, and state standardized testing.  Evaluated 100% of teaching and non-certified staff members to identify areas for improvement.  Initiated a spirit of change leading to a strong sense of community and a new focus on student academics. Trained and supervised all certified and support staff members to develop a creative curriculum and instruction to optimize student learning. Show less

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  Independent Consultant / HRD / Leadership / Coaching

  Apr 2014 - Aug 2018

  Training & Development, HR & Brand Management Consultant

  Offered top-level training, development HR, and brand management consulting to a variety of high-profile clients, including Fruitzen Delite, Lorna's Seafood, Phyl's Academy, and Celebrity Kids Club, with 100% client satisfaction. Facilitated onboarding and new hire structure training, roles, and responsibilities for up to 160 employees.  Improved process cost by 60% while assisting key executives in effectively implementing and managing large-scale changes.  Ensured the organization’s effectiveness via the performance improvement of 100% of staff members and implementing positive cultural changes within the management team to increase retail sales by 104%.  Optimized employee engagement and retention while providing expert guidance to management on the process of changes and problem-solving, saving $1M+ in company deficits.  Reduced defects by 82% and significantly improved brand quality through the development and integration of innovative customer service programs. Implemented detailed employee and customer service surveys to meet company standards and elevate the overall customer service experience.  Supervised a group of 350 team members, providing extensive training, coaching, and overall development to assure smooth and efficient operations.  Prepared a $150K annual operating and capital improvement budget with 100% accuracy. Show less

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  Tristar Network of Florida, Inc

  Aug 2018 - now

  Vice President Operations

  Provided comprehensive onboarding, new employee training, coaching, and mentoring for 600+ employees to ensure top performance. While incorporating an employment opportunity for disadvantaged and underemployed.  Created and implemented instructor-led training development, and facilitation with sales effectiveness and leadership development training programs, managing resources in line with the $150K annual budget. Planned, participated, and presented in site-based trainings and individual coaching for all levels of the organization, leading to a significant increase in productivity.  Hired, supervised, and evaluated 600+ for management, administration, and sales staff members, assuring the selection of qualified candidates for each position.  Contributed to elevating sales revenues by 48% over two years by increasing learning opportunities by 92% while reducing chargebacks by 100%. TriStar Network of Florida, Inc. Achievements – Continued:  Developed and maintained solid cross-functional relationships to boost retail sales by 48%. Implemented strategic planning to resolve $8M+ in company deficits.  Secure company and employee EDIL, PPP, and SBA loans during COVID-19. Show less