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Gaurav Gupta

Gaurav Gupta

Guest Service Agent

Followers of Gaurav Gupta558 followers
location of Gaurav GuptaOrlando, Florida, United States

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  • Timeline

  • About me

    Currently on Royal Caribbean Cruises and Celebrity cruises

  • Education

    • Punjab Technical University

      2009 - 2012
      Bachelor's degree hotel management Hospitality Administration/Management

      Activities and Societies: industrial training working in five star hotels to learn studying how to work and learned technical thing to improve my skills and future

    • Punjab Technical University

      2009 - 2011
      Hotel management Hospitality Administration/Management 1st

      Activities and Societies: Housekeeping professional 10 year in same department

  • Experience

    • Royal Orchid Hotels

      Aug 2011 - Aug 2012
      Guest Service Agent

      taking initiative for guest satisfaction

    • Hilton Garden Inn

      Aug 2012 - Jun 2013
      Trainee supervisor

      TO handle team and also work with team

    • Waldorf Astoria Ras Al Khaimah

      Jun 2013 - Jul 2014
      Room division

      In Room Division To provide Guest amenities and feel comfortable stay for guest Its very important because guest is staying away from own home that's why we have to provide like own home faculties. Every Moments should be memorable

    • The Ritz-Carlton Hotel Company, L.L.C.

      Sept 2014 - Sept 2015
      Senior Associate

      guest satisfaction

    • Royal Caribbean Cruises Ltd.

      Oct 2015 - now
      Stateroom attendant

      Handling RequestProviding comfort rooms to guest Follow USPH Rules in order to provide best Services to our guest

  • Licenses & Certifications

    • BSc Hotel management

      Punjab Technical University
      Mar 2009
      View certificate certificate

    • STCW Certification

      DG SHIPPING LIMITED
      Oct 2022