
Robin Smith-Masog
Learning Technologies Coordinator

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About me
VP, Organizational Development & Communication AgCountry Farm Credit Services
Education

North Dakota State University
1989 - 1993B.S. Mass Communication and Speech Communication
North Dakota State University
1997 - 1998M.A. Speech Communication
Experience

Banner Health
Jan 2001 - Jan 2002Learning Technologies CoordinatorAs a member of the corporate team, I worked with Banner healthcare facilities in a 14-state area- Created and maintained the Innovation & Learning web sites and the online registration and evaluation process- Produced and coordinated online learning and instructor-led courses

Self Employed
Jan 2002 - Jan 2004Independent Communication Consultant and Trainer- Created and delivered effective learning programs and technical training- Designed web sites, brochures, advertisements and other marketing materials to help organizations promote their products and services- Completed research and grant writing for local non-profit organizations

Sanford Health
Nov 2003 - Mar 2011IT Training ManagerDirected development of online and instructor-led learning programs to ensure user proficiency.Provided supervision and development for a team of six IT Trainers. Partnered with project leads to facilitate appropriate training and change management.

AgCountry Farm Credit Services
Mar 2011 - nowVP Organizational Development and CommunicationI am responsible for overall leadership of education programs, learning delivery systems and internal communication for AgCountry employees.
Licenses & Certifications
- View certificate

Everything DiSC® Certification
Wiley Workplace LearningJul 2024 
Crucial Conversations for Mastering Dialogue
Crucial Learning- View certificate

Advice for Leaders During a Crisis
LinkedInMay 2020 - View certificate
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Member of the Association for Talent Development (ATD)
Association for Talent Development (ATD)Sept 2023
Volunteer Experience
PTA Board Member
Issued by Eastwood Elementary School
Associated with Robin Smith-Masog
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