Amanda Schweig Coimbra

Experience

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  Parque Imperatriz Leopoldina

  Apr 2019 - Oct 2019

  Técnico em Florestas

  Manejo de mudas, plantio, poda e cultivo de árvores nativas para doação no município de São Leopoldo.

• 

  Freelance, self-employed

  May 2020 - Oct 2020

  ESL Teacher

  Aulas particulares de inglês para alunos de todos os níveis e para qualquer idade.

• 

  Twenty English School

  Sept 2020 - Jul 2022

  Instrutor de idiomas

  Preparo e execução de aulas de gramática e conversação para alunos do nível básico ao avançado.

• 

  SAP

  Jul 2022 - now

  As a Business Processes Associate Consultant in the Migrations and Upgrades team at SAP Premium Hub - CoE, I specialize in SAP S/4HANA system conversion and upgrade projects. In my role as a trusted advisor, I provide strategic guidance and recommendations to help clients successfully execute their system upgrades and conversions. -Provided first-level support in Portuguese and English for users via phone, chat, and portal.-Assisted end users with navigational support.-Supported the request, travel, and expense modules of SAP Concur.-Conducted research and applied troubleshooting skills to resolve cases efficiently.-Documented cases, routed, tracked, escalated, and kept customers updated on issue status as required.

  • Business Processes Associate Consultant | SAP Premium Hub - CoE (Center of Expertise)

    May 2024 - now

  • User Support Desk | SAP Concur

    Jul 2022 - Apr 2024