GIORELSY MARQUEZ

Experience

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  Christensen Shipyards, Henry IV LLC-Liquidity / Cacique, Silver Lining-Bee Holdings LLC

  Apr 2003 - Jan 2006

  Private Yachts - Interior Private Yacht Crew

  -Provide high standard hоѕрitаlitу аnd discreet ѕеrviсе in line with the Yachting Industry, and exceptional guest service, silver service, interior management, and personal assistance when needed.-Manage inventory and restocking provisions.-Organize and execute special events, parties, and themed events on the yacht. -Mentor new interior crew members in service etiquette standards and safety protocols. -Assist the Captain and crew with docking and navigation procedures.-Maintain a safe and secure environment. Show less

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  CL Yachts

  Mar 2006 - Aug 2008

  Sales and Marketing Assistant

  -Customer Relationship Management. (CRM). Customer support, addressing inquiries, handling requests, and ensuring a positive experience. Assist with after-sales service coordination.-Website content update and optimization.-Organizing and hosting presentations and customer visits.-Plan and coordinate participation in boat shows, trade exhibitions, and other industry events, including booth setup, staffing, and post-event follow-up with leads.-Organize market research to achieve marketing goals. Media planner creating marketing content (articles, press releases).-Liaise with external marketing agencies, service providers, and partners to ensure the effective execution of marketing and events. Show less

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  Embassy Suites

  Aug 2008 - Sept 2013

  Operations Assistant

  -Business and etiquette event coordination for special events.-Vendor coordination, logistics, setup, audiovisual equipment, lighting, and décor. -Budget and timeline management to meet deadlines and customer requests.-Establish standard procedures, handle staff supervision, create schedules, and delegate responsibilities.-Quality Control, conduct pre-event inspections to maintain the highest standards. -Develop detailed timelines to ensure that all details of an event run smoothly and on schedule.- Liaise with sales and marketing teams to promote the event Show less

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  Comercializadora 13 Imexport C.A. Giommy Cokitos

  May 2012 - Dec 2016

  Operational Director

  -Production planning development to ensure an efficient use of resources, and establish quality control criteria to maintain consistent production. Continuous Improvement: to optimize processes.-Inventory management monitoring levels of raw and finished products to prevent shortages or overstocking, and inventory delivery time,-Supplier relationships and logistics.-Manage and lead the production and operations team.-Develop and manage budgets for operations to meet financial goals.-Monitor customer feedback to improve and enhance satisfaction. Show less

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  WeThink Marketing

  Jan 2017 - now

  Account Manager | Project Manager

  - Project Planning- Manage company resources effectively, including team and vendors.- Primary point of contact with customers during the project process.- Timeline and budget management.- Responsible for project documentation and reports.- Responsible for quality control to keep company standards and ensure that all deliverables meet client's expectations and company timeline.- Continuously improve processes and strategies to enhance efficiency and effectiveness.

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  Decskill

  May 2017 - Oct 2018

  Administrative

  -Process improvement initiative to prioritize received service call requests accordingly. -Manage and monitor company technical staff according to priorities, and scheduling, based on factors such as availability, location, and expertise.-Optimize technician routes to minimize travel time and maximize efficiency. -Technician necessary equipment and inventory management-Document service calls, to track service history and generate daily reports.

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  Foundever

  Apr 2024 - Dec 2024

  Technical Support Specialist