Jinsho M James

Experience

• 

  BPL Limited

  Jun 2002 - Jul 2005

  Team Leader - Customer Care Center

  Team leader for Inbound Call Center - Customer Care for BPL Mobile Cellular Ltd

• 

  Vodafone

  Aug 2005 - Aug 2007

  Relationship Manager -HNI

  Relationship Manager for HNI clients across Coimbatore , Tirupur region

• 

  Reliance Communications

  Oct 2007 - Nov 2009

  Cluster Retention Lead

  Handling retention & winback of RCOM Mobile & Wireless Landline customers for Kerala Central Region

• 

  Airtel

  Nov 2009 - Jan 2012

  Retention Lead - Broadband

  Handling retention & winback of Airtel Broadband retail customers across South India managing Outbound Telecalling & Field team

• 

  Airtel Business

  Jan 2012 - Sept 2016

  Managing Sales of Airtel Business Voice products - Mobility sims /Mobile 4G Hotspot /PRI/BRI/TFS/ to top corporate accounts in Chennai region Customer Service manager (Service & Collections) for Top B2B accounts in Kerala for Airtel Business - Wireline & Wireless Services

  • Voice Account Manager

    Jan 2013 - Sept 2016

  • Client Services Manager

    Jan 2012 - Jan 2013
• 

  JioBusiness

  Sept 2016 - Feb 2024

  Senior Strategic Account Manager

  Account management of top Strategic accounts in Tamilnadu & Kerala Region - Wireless/Wireless/IoT/Cloud/Digital products

• 

  Nelco Limited

  Feb 2024 - now

  Senior Manager - Sales & Business Development

  Satellite Connectivity Solutions for top BFSI