Libby Coaten

Experience

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  Quality Discount Stores

  Sept 2018 - Sept 2020

  Retail Sales Assistant

  I had the privilege of serving as a retail sales assistant, where I honed my customer service skills and enhanced my capacity to swiftly adapt to various job facets. Being part of a collaborative team to ensure top-notch customer experiences offered valuable insights into consumer behaviour within the retail sector.Customer Service:- Demonstrating a positive and approachable demeanour towards both customers and fellow team members.- Handling customer complaints and concerns with a composed and solution-oriented approach.- Upholding a high standard of cleanliness and organisation on the shop floor to enhance the shopping experience, creating a safe and inviting environment for customers.- Assisting customers with inquiries and providing exceptional service.Cash Handling and Transaction Management:- Processing transactions, including cash and card payments, with accuracy and professionalism.- Delivering excellent customer service during direct interactions at the checkout.Stock Management:- Effectively managing inventory and restocking shelves to maintain a organised and attractive sales floor.- Unloading stock and meticulously tracking inventory levels to ensure product availability.- Pricing merchandise accurately to optimize sales and customer engagement whilst also identifying and reporting damaged stock to appropriate personnel. Show less

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  Taylors Bulbs

  Jul 2021 - Sept 2022

  Factory Worker

  My role encompassed the preparation and packaging of flower bulbs, ensuring accurate and well-prepared orders ready for timely dispatch to customers and retailers. Playing a pivotal role in guaranteeing precise and careful packing of orders, while conducting thorough quality checks to maintain exceptional standards for our valued consumers.In this role, I gained invaluable skills, including:- Effective Communication: Practiced clear and concise communication, a vital asset for successful collaboration within the team and with diverse stakeholders.- Interpersonal Collaboration: Developed the ability to work seamlessly with a diverse range of individuals, fostering a collaborative environment that contributes to overall efficiency.-Team Dynamics and Efficiency: Honed the art of teamwork, enhancing efficiency and achieving collective goals in a fast-paced work setting.- Adaptability and Time Management: Thrived in a dynamic, fast-paced environment, showcasing adaptability and efficiently managing extended work hours.- Precision and Attention to Detail: Demonstrated keen attention to detail, minimizing errors and ensuring a high standard of work.- Deadline Adherence: Excelled in meeting deadlines consistently, showcasing a strong sense of responsibility and dedication to timely project completion.- Quality Assurance: Embraced a commitment to quality control, ensuring the delivery of top-notch results and meeting or exceeding established standards.- Safety Compliance: Prioritised adherence to safety procedures, creating a secure and conducive work environment for all. Show less