Brian Rose

Experience

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  Johns Hopkins Bayview Medical Center

  Jan 2012 - Jun 2015

  Network Technician

  Work independently to monitor, troubleshoot and correct desktop issues throughout the institution. Work with customers to analyze desktop requirements and develop suitable solutions. Manage the yearly hardware refresh cycle for desktop computers. Troubleshooting of Windows Operating System. PC repair and software installations. Knowledge of basic network connectivity concepts for both wire and wireless environments. Ability to identify, isolate, and repair network problems and quickly develop a plan of corrective actions. Manage Group Policy & Microsoft SCCM. Show less

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  CyberCore Technologies

  Jun 2015 - Aug 2015

  PC / Network Technician

  Independently install or relocate computer equipment, such as PCs, thin client terminals, printers, etc. Independently performs technical downloads and PC configurations. Coordinates activities, times, and schedules with end-users in regard to the installation and operation. Ensures needs are addressed appropriately and timely within standards and procedures. Use helpdesk tracking application to log all activities and accurately update requests. Work on Special Projects as assigned.

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  First Eagle FCU

  Aug 2015 - Feb 2016

  System Administrator & IT Supervisor

  Administer and support the credit union’s network hardware and software to ensure that back end functions, systems, PCs, servers, and peripherals, are operational. Responsible for Microsoft Exchange Administration, vulnerability assessments, approving, editing, and creating security policies, and managing the NFS. Troubleshoot, test, and provide solutions to ensure efficient and effective resolution. Install, configure, test new servers, software and upgrades. Serves as primary contact for IT problems. Maintain complete and accurate documentation for equipment, software, hardware, and peripherals. Ensures that all devices are properly maintained and in good working order. Utilized Solarwinds IPAM, Dameware, and Bomgar. Supervise vendors and one internal employee. Show less

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  Johns Hopkins Health System

  Feb 2016 - Sept 2021

  Sr. Systems Engineer

  Independently manage customer and vendor relationship in regards to Cloud Services for the Johns Hopkins Enterprise. Responsible for providing the infrastructure to support the virtual server, desktop, storage, and data protection needs for departments and projects. Directly responsible for designing, configuring, and maintaining the virtual infrastructure, consisting of 8,000+ virtual servers, and 600+ ESXi hosts, within multiple Cisco UCS Datacenters. Primarily manage AWS & Azure Cloud Infrastructure, VMware, vSphere, vRealize Operations Manager (vROps), VMware vSAN, and Microsoft Hyper-V. Research, design, document, and implement new technologies. Provision and retire virtual servers. Participate in disaster recovery efforts. Public Cloud Administration: Microsoft Azure & Amazon AWS. Manage Atlassian JIRA and ServiceNow queues for incidents and support requests. Provide infrastructure level technical troubleshooting support to engineers and customers. Successfully on-boarded, trained, coached, and developed one Sr. Systems Administrator and two Year-Up interns. Lead the team of engineers to collaborate and delegate tasks for owned projectsNotable Projects I’ve lead:Implemented AWS Control Tower, and replaced Shibboleth authentication with AWS SSO.Upgraded multiple vCenter environments from Windows-based version 6.0 to VMware’s VCSA 6.5.Upgraded vRealize Operations Manager from version 6.5 to 6.7.Designed, configured, and deployed a 4 node VSAN cluster with local storage and policies.Replaced Cisco UCSD application for server auto-provisioning with custom ServiceNow, MuleSoft, and PowerShell scripts. Show less

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  CTI

  Sept 2021 - Nov 2021

  Senior Integration Engineer

  IT Consulting - Provide IT infrastructure services and support to multiple clients, specifically providing data center expertise in a number of areas including network design, architecture, integration, testing, deployment, installation, maintenance, and network security while supporting CTI’s client base. Integrate and implement new technical solutions across multiple platforms. Design and implement Microsoft Active Directory solutions. Utilize Microsoft Azure to provide IaaS, messaging, networking, remote access, and numerous complex hybrid cloud solutions. VMware implementation, management, and maintenance. Install, configure, and support WatchGuard Firewalls, storage arrays, and many other networked devices. Lead cross platform migrations and upgrades to Microsoft Office 365. Provide service excellence in customer support, troubleshooting, and problem solving. Establish and maintain integral business and technical relationships with customers and stakeholders utilizing excellent interpersonal and communication skills Show less

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  IQVIA

  Nov 2021 - May 2023

  Systems Operations Manager

  Position: Systems Operations Manager | Business Title: Server Virtualization Systems AdministratorResponsible for managing the infrastructure team and efforts regarding the VMware & Citrix virtualization platforms for IQVIA. Build, configure, monitor and maintain physical servers to host the virtual server environment. Also create, manage, and maintain virtual servers. Monitor and maintain the storage for virtual servers. Manage system capacity analysis and planning. Optimize system operations and resource utilization. Provide top level escalations from the Help Desk regarding the VMware environment. Manage and maintain the Active Directory (AD) infrastructure. Manage and monitor the performance, utilization of the various server resources, support the analysis as well as correction of all end-user issues that may be related to the virtualization environment. Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the Emergency Operations Center (EOC). Research and provide final problem resolution. Contribute to the Root Cause Analysis efforts when applicable. Perform system orcomponent configuration changes necessary to support Server Virtualization products. Deploy security patches and new software releases across the virtualized environment and supporting infrastructure. Show less

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  First Financial Federal Credit Union of Maryland

  May 2023 - now

  Assistant Vice President, Information Technology Officer

  Responsible for overseeing First Financial's Information Technology (IT) needs, which include managing and implementing technology to support the organization’s goals. Focused on directing the planning and implementation of enterprise IT systems in support of business operations to improve cost effectiveness, service quality, and business development. - Manage all IT personnel - Oversee 3 IT teams: Applications Management, Infrastructure & Support, and Applications Development - Direct and organize IT-related strategic projects - Set objectives and strategies for the IT department aligning with Credit Union strategies - Select and implement suitable technology to streamline operations and optimize strategic benefits - Design and customize technological systems and platforms to improve customer experience - Plan the implementation of new systems and provide guidance to IT professionals and staff - Approve purchases of technological equipment and software and establish partnerships with IT providers - Oversee the technological infrastructure in the organization to ensure optimal performance - Monitor changes or advancements in technology to discover ways to gain a competitive advantage - Analyze the costs, value, and risks of information technology solutions Show less