Bianca Dumitru

Experience

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  SC NHR Agropartners SRL

  Feb 2008 - Nov 2017

  Main objective: Implementation of high quality supplier portfolio; structuring and optimizing purchasing activity of the company; product configurations; price-lists for all products, both in English and Romanian; permanent Quality Survey; • Accomplishments: taking over the Purchasing Department completely and managing it from our headquarters in Romania (Otopeni). Decreased the response time to the Sales team from 3-5 days to maximum 24 h, providing faster solutions to their demands (machine configurations, delivery terms, etc); managed the department for 6 years, while successfully completing my Master's degree. Show less Main objective: improving the relationship with customers and increasing their trust in the company's services; Receiving and filtering mail and redistributing it within the company; Translating company documents;• Accomplishments: Within 6 months I was promoted and moved from Front Desk owing to actively getting involved in the work flow of my colleagues from Customer Service Center, Legal, Human Resources and Marketing; succeeded in getting a promotion in less than one year while in my first year at University. Show less

  • Purchasing Agricultural Machinery

    Aug 2010 - Nov 2017

  • Customer Service Center Representative

    Aug 2008 - Aug 2010

  • Front Desk Receptionist

    Feb 2008 - Aug 2008
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  SC NHR Agropartners SRL

  May 2019 - Oct 2022

  Branch Manager/Area Sales Manager

  Main objective: working closely with the whole Team in the Branch, overall responsibility for all activities; Developing Sales in the territory assigned; Budget Planning for Machinery, Spare Parts and Service Retail; • Accomplishments: Managed 2 counties and a team of 4 people, raised awareness of the branch and brand in the area; successfully managed to integrate and improve the working relations of 4 employees, both men and women of various ages and various cultural backgrounds; became the first and youngest female Branch Manager in the company's history. Show less

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  Veeam Software

  Oct 2022 - now

  • Customer Success Representative Strategic UK and Ireland

    Apr 2023 - now

  • Customer Success Representative UK and Ireland

    Oct 2022 - now