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Happy Masih

Happy Masih

Advisor I, Customer Service

Followers of Happy Masih4000 followers
location of Happy MasihDelhi, India

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  • Timeline

  • About me

    🌟Certified SAP FICO Enthusiast Seeking New Challenge || Keen to Support In Implementation || Consultant Job Simulation at Accenture (Forage Virtual Experience) || Henry Harvin Intern 🚀

  • Education

    • Delhi University

      2018 - 2022
      Bachelor of Commerce - BCom Accounting and Finance

      Relevant Coursework - Financial accounting, Corporate Accounting, Income Tax and Auditing , Cost Accounting, Business Organization and Managements, Economics - I (Principles of Economics), Business and Industrial Law, Company and Compensation Laws, Business Mathematics and Statistics, Economics-II ( Macro-Economics), Computer Application in Business, Economics-III Economic Development and Policy, Human Resource Management

  • Experience

    • Concentrix

      Jul 2022 - Jan 2023
      Advisor I, Customer Service

      * Responding to customer inquiries in a timely and professional manner* Gathering information from customers to help resolve issues or answer questions* Navigating and using various software and tools to assist customers* Identifying and escalating more complex or urgent issues to the appropriate team or manager* Providing feedback and suggestions to improve customer service processes and procedures

    • Henry Harvin

      Mar 2023 - Sept 2023
      SAP FICO

      * Configuration of Enterprise Structure, General Ledger Accounting, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center, Profit Center and Controlling Area in SAP system. * Maintaining House Banks, Cash Journals, Business Transactions and General Ledgers. * Activation of Input Tax and Output Tax for Taxable & Non-Taxable business transactions in SAP. * Integration of different modules for clear information about department activities and to access of information within an organization in real-time. Show less

    • Genpact

      Jan 2024 - now
      Cash Application Specialist

  • Licenses & Certifications