Beth Pleasants

Experience

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  Liberty University

  Aug 1997 - Apr 2001

  GRADUATION COORDINATOR

  Verify accreditation of universities and colleges in order to complete transfer evaluations of all college credits and apply credits to current degree plan. Work as a liaison between the Deans and Registrar to confirm graduation track within University and state guidelines.Personal Highlights:-Excelled in problem solving, improving efficiencies and strategic planning.-Exceeded expectations in tracking communication between Registrar, Deans and students, regarding program knowledge and requrements of degree's within schools at the University. Show less

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  Dr. Quay W. Parrott III

  Jan 2002 - Nov 2010

  ORTHODONTIST ASSISTANT

  Chair-side assistant- Implement projected treatment plans, create diagnostic models, make Biostar retainers, x-rays and general sterilization.Personal Highlights:-Proven leader in customer satisfaction and project implementation.-Excelled in customer service, field knowledge and continuing education

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  Glass Innovations

  May 2006 - Nov 2010

  OFFICE MANAGER

  Managed employee schedules, payroll, insurance, banking and quotes. Managed customer and vendor relationships, as well as new customer relationships. Personal Highlights:★Excelled at long-term customer and vendor relationships.★Excelled in problem solving, improving efficiencies and strategic planning.

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  Tactical and Survival Specialties, INC

  Apr 2011 - May 2013

  Government Contract Sales

  TLS/Prime Vendor Sales SpecialistGovernment ContractsCAGE CODE 0UWS0-Procurement Data Research and Analysis-Formulated and executed competitive bidding strategies through accurate market research-Streamlined complex government/company processes into an efficient, managable tasks-New vendor research within TLS scope in order to offer the both the end user a better product and price, as well as TSSi the advantage in bidding opportunities.-Established long-term relationships with vendors, manufacturers and customer.-Created paperless system which improved company visibility of documents and improved revenue-ITAR compliance policy Show less

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  Bentek Corporation

  Feb 2017 - Jun 2021

  Quality Assurance Specialist

  QMS Auditor/ Quality Control-8D / Root Cause Analysis /5 Whys / Root Cause Analysis Certified-ISO 9001:2015 Auditor/Lead Auditor CertifiedLean 5S Workplace Organization and Auditing Certified-Work with managers on identifying risk and opportunities that affect our interested parties and present the information at Management Review-Suggest opportunities for continuous improvement-Manage the calibration of test equipment and measuring tools-Manage the MRB cage for trends in defective material-Create, monitor and follow through on supplier CAPA’s regarding egregious or repeated material defect/failure.-Create, monitor and follow through on internal audits (ISO 9001:2015 & ISO 45001:2018)-Work with facilities to ensure OSHAS safety compliance. Customer Service-Oversee process protocol for warranty and spare parts RFQ, including start to finish follow-up with the customer.-Cultivate and maintain customer relationships-Maintain daily excel records for data reportsDocument Control Specialist-Monitor the accuracy of BOM’s, engineering drawings, ECO’s/ECR’s and job travelers-Executed a complete audit system to ensure accuracy of records-Helped implement paperless process for cost saving initiative-Maintain daily excel records for data reportsShipping Coordinator:-Supervised 3-5 shipping clerks-Ensured packaging quality and company procedure implementation-Scheduled LTL and Dedicated freight-Dispute/File damaged freight claims-Processed BOL’s and packing slips -Maintain daily reportsReceiving Coordinator:-Record, count and document inbound deliveries traffic into warehouse.-Communicate with Quality Control and Purchasing to resolve issues-Maintain flow of inbound packages as well as be diligent in problem solving with purchasing agent/vendors-Create daily excel records for data reports Show less

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  Precision Tool Distributors, Inc.

  Jul 2021 - Oct 2022

  Quality Engineer

  ISO 9001:2015 coordination activities:-Ensure processes are managed-Guide and Manage resources for maintaining the QMS-Documentation Management activities, Including, authoring, revision and execution-Maintain process responsibilities chart for Metrology Services-Coordinate change management activities as required-Project management: ensuring customer requirements are documented and executed by the project team o Maintain data related to quality policy and objectives-Lead management review meetings, document the reports-Document objectives based on project desired outcomes-Communicate with senior management the status and effectiveness of the QMS-Coordinate and communicate with the ISO9001 registration agency-Document and investigate non-conformancesIncluding Root Cause (5 Why, 8D, and RCAT)-Perform ISO9001: Auditing activities-Identify risks associated with QMS projects and deliverables-Monitor BOM’s, engineering drawings, ECO’s and Trackers per project-Responsible for reporting and maintain databases-Successful Implementation of ISO: 9001: 2015 (2021) certification Leadership Responsibilities:-Guide and Manage resources to maintain QMS-Plan and assign personnel performance standards-Guide personnel based on work schedules-Maintain connectivity between senior management and personnel Show less

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  Cognizant

  Nov 2022 - now

  Global Risk Manager

  Business / Customer:-Identify and understand key contractual requirements in terms of risk & compliance for the client / process o Set up required processes to ensure are client risk & compliance requirements met-Participate in various client / management discussions (Governance discussion, Management forums)-Keep client / management informed about potential risks / issues / escalations-Manage and resolve escalations and issues raised by the customerProject / Process: Governance:-Coordinating monthly Risk meetings attended by Senior Management to discuss on Key risk issues and areaswith potential risks and mitigating controls.-Recording the minutes of meeting, creating action plans and monitor the action points with responsible owners and follow-up on issue closure. Operational Risk Management:-Perform Risk assessment audits and reporting-Assist team in Validation of all Common Minimum Controls (CMC) for the existing processes-Ensure Self-Assessment of controls activity are performed across all delivery teams on regular basis. -Ensure Quality reporting on Risk Assessment tools – monthly/weekly-Enable strong operational risk management – Identify, escalate & debate risks across business unitsIncident Management/Losses Management:-Investigation & Documentation of Compliance issues/Losses and designing Action Plans and monitoringaction plans to ensure the required actions are closed within agreed period. Compliance/Audits:-Conducting periodic internal reviews/audits across ODC’s to ensure compliance procedures are followed and tracking the closure of observations.-Coordinate with enabled services and delivery teams across all ODC’s and ensure timely submission of data to Auditors.-Perform Quality checks on Reports prepared and submitted by the team to Auditors and ensure all the Reports are 100% accurate.-Coordinate with the Auditors and provide them with the required documentation. Show less