Deep Enrich
Satish Wagle
Support Consultant
242 followers
Goa, India
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About me
MBA-Healthcare Management (2019-21)|Former Intern at SI-Insights | Senior Core Committee Member at Health Club of Goa Institute of Management |
Education
St Xaviers College of Arts Science & Commerce Mapusa
2011 - 2014Bachelor of Science - BS Computer ScienceMushtifund Higher Secondary School
2010 - 2011Higher Secondary School Certificate ScienceMushtifund Secondary School
2008 - 2009Secondary School Certificate
Goa Institute of Management
2019 - 2021Master of Business Administration - MBA Health/Health Care Administration/Management
Goa University
2014 - 2017Master of Computer Applications - MCA Computer Application
Experience
Open Destinations
Feb 2017 - Aug 2018Support Consultant• Managed, prioritized and resolved travel product issues faced by Clients through investigation.• Performed root causes analysis for issues faced by Clients and proposed solutions in adherence to customers SLA’s.• Worked closely with the Business Analysts and the Development team to devise new functionality/modify existing functionalities.• Stakeholder management through regular interactions with Clients and the Business Analyst team to ensure good turnaround for issue fixes.• Worked closely with QA team in testing the new/modified product prior to go-live.• Assisted product implementation team to upgrade/install client systems to newer versions and schedule builds to deploy on client system. Show less
Health Club - Goa Institute of Management
Aug 2019 - Mar 2021Senior Core Committee Member
SI-Insights
May 2020 - Jul 2020Consultant
Licenses & Certifications
- View certificate
Pharmaceutical and Medical Device Innovations
University of MinnesotaMay 2020
Lean Six Sigma Green Belt (ICGB)
KPMGSept 2019- View certificate
Agile Project Management
GoogleMay 2021 - View certificate
Medical Technology and Evaluation
University of MinnesotaJun 2020
Volunteer Experience
Project Intern
Issued by HelpAge India on Sept 2020Associated with Satish Wagle
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