
Soumya Ray
Personal Banker-Sales

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About me
Learning and Development Specialist- Corporate Trainer
Education

International Institute of Planning and Management, New Delhi
2008 - 2010MBA Marketing and Human Resources
NIIT, Institute of Finance Banking and Insurance
2007 - 2008Post Graduate Diploma Banking Operations
B. P. Poddar Institute of Management and Technology
2004 - 2007BBA Marketing
Experience

HDFC Bank
Jan 2008 - Aug 2008Personal Banker-SalesKolkata as a Personal Banker (Sales).Accountabilities:Process all new account transactions.Assisting customers in their selection of various accounts and financial servicesCross-selling the Bank's products and services; opening, maintaining and closing of all account types.Opening, maintaining and closing of all account types.Promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.

Satguru Travel and Tourism Services
Apr 2010 - Jun 2012Marketing and Sales ManagerUnderstanding business needs and establishing corporate strategies and budgets that will allow the business to meet those strategic goals; realising the strategies for acquiring business from clients and effectively using potential of existing accounts. Managing sales operations for promoting packages and accountable for increasing the sales growth. Analysing business potential and implementing plans to drive channels for attaining sales targets, supplementing turnover and desired targets and pioneering initiatives on innovative travel schemes / promotion through Channel Partners Networks.Conducting competitor analysis by keeping abreast of latest market trends/ competitor moves to achieve the market share and providing valuable inputs for fine tuning marketing strategies.Formulating annual business plans for maximizing profitability & revenue generation & realise organizational goals.Identifying and networking with prospective clients, generating business from the existing accounts and achieving profitability and increased sales growth.Conducting meetings for setting up sales objectives and designing / streamlining processes to ensure smooth functioning of sales.; Holds merit for delivering several presentations to large audience/prospective clientele especially many UN organizations, NGOs and Corporates.Essayed a stellar role in successfully collaborating with UN Agencies, Foreign Embassies, Hotels, Banks, Companies/ Societies/ SMEs and Ministries and engaging them for signing of contracts with regards to business transactions.Actively involved in the maintenance of in-depth project plans encompassing detailed Excel Workbooks with continually updated task lists, contact lists and deadlines.Played an active role in Tender Bidding Process and Documentation for the pre-qualification of travel co-ordinators/suppliers of all major corporate and UN organizations.Participated in Trade Expos and brand promotions in various shopping complexes. Show less

XPRESS TELECOM LIMITED
Jul 2012 - Jun 2018Learning And Development Specialist• Responsible for business generation from wholesale distributors, corporate entities and Government Institutions across the country • Achieving order booking targets individually and through a team of 6 sales executives• Meeting senior level staff at clients’ end and making presentation/ discussions/negotiations at a later stage of the sales cycle as the case gets matured• Exploring various unmapped territories to establish dealer-resellers network• Tracking and reporting competitor activities and pricing to the management• Developing region-specific pricing structures and promotion strategies. Show less

ICICI Foundation for Inclusive Growth
Jun 2018 - Jan 2019Sales and Soft Skills TrainerResponsible for imparting Sales Training as per curriculumCapacity Building and Behavioral Training Counselling potential trainees to ensure enrollment Mobilization of potential trainees through tie-ups with government agencies and educational institutions and presentations to a large audiencePast Data Analysis and formulation of Data as per the NSDC normsContent Development and DeliveryTraining for interviews and arranging placement sessionsLiaising with the HR departments of various BPOs, Retail, NBFCs, Third-Party Payroll of Banks and other Sales and Customer Service centric businesses (Front end and Back end). Show less
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(various)
Jan 2019 - nowTraining and Development SpecialistAdept at Effective Communication, Sales Training and Capability EnhancementExperience in effectively handling multi-cultural teams and delivering resultsThorough understanding of Learning InfrastructureManager, Collaborator, Change Agent, Mentor and Coach
Licenses & Certifications

Post Graduate Diploma in Banking Operations
NIIT IFBIDec 2007
Languages
- enEnglish
- frFrench
- hiHindi
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