Yifan (Ivan) Wang

Experience

• 

  Hungry Jack's® Australia Pty Ltd

  Jan 2012 - Jan 2013

  Crew Member

  • Provide high levels of customer service• Follow exact procedures to ensure food is prepared according to standards• Comply with all safety and hygiene standards to ensure business and all equipment are maintained in a business ready manner

• 

  Alive and Happy

  Nov 2015 - Feb 2016

  Web Developer

  • Demonstrate and apply skills to maintain a website • Communicate effectively with client to identify and perform the required changes or add new functions• Manage and backup database• Link: www.aliveandhappy.com.au

• 

  Industrial and Commercial Bank of China

  Dec 2015 - Mar 2016

  Customer Advisor

  • Professionally greet customers, demonstrate high level of communication skills and communicate support and advice to customers• Promote various financial products which are suitable for customers• Demonstrate high level of communication skills to resolve a range of customers’ issues• Perform basic bank transactions such as cashing cheques, making money transfers and updating account details

• 

  Sprout Kitchens

  May 2016 - Aug 2016

  Web Developer

  • Enhance and develop Wordpress theme and templates (frontend development)• Implement new features and functionality using and developing custom Wordpress plugins (backend development)• Create and update custom page/category/post templates• Communicate effectively and efficiently with sales team and management to enhance website functionality and performance• Maintain and regularly backup the database and website• Link: www.sproutkitchens.com

• 

  Eaton

  Sept 2016 - now

  Assisting in desktop, basic application, and support to Eaton Industries Pty Ltd including the resolution of tickets (incidents and requests) generated by the Service Desk ticketing system. Assisting in desktop, basic application, and support to Eaton Industries Pty Ltd including the resolution of tickets (incidents and requests) generated by the Service Desk ticketing system.

  • IT Analyst

    Jul 2022 - now

  • Associate IT Analyst

    Dec 2018 - Aug 2022

  • IT Assistant

    Sept 2016 - Dec 2018