
Terry Noye
Computer Operator

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About me
IT Team Leader
Education

Texas A&M University-Commerce
2011 - 2013Master's degree MBA
Warner Pacific College
2006 - 2009Bachelor of Science (BS) Business Administration and Management, General
Experience

United States Air Force
Jan 1984 - Jan 1991Computer Operator
Applied Technologies & Associates
Jan 1991 - Jan 1993Computer Operator
Army Corps of Engineers, Portlan, OR
Jan 1993 - Jan 1998Computer Operator
ITS Corporation
Jan 1998 - Jan 2001Senior Service Desk TechnicianResponsibilities include performing LAN Network Support for the Federal Highway Administration in Vancouver, WA. Duties include troubleshooting and resolving network issues on both a Novell Netware and Microsoft network. Customer Service duties such as responding to end user incidents related to network and PC based hardware and software problems. Providing in-house CAD system support and IT customer service to remote project offices.

ISS (Information System Support) Contractor
Jan 2002 - Jan 2004Systems AdministratorProvide system administrator duties for the Federal Highway Administration in Vancouver, Washington. Responsibilities include server hardware and software installation, including network troubleshooting and maintenance. Research and evaluate potential IT related infrastructure solutions and providing hardware/software recommendations while planning/assessing future IT needs.

S&K Technologies
Jan 2004 - Jan 2006Network EngineerProvide system administrator duties for the Federal Highway Administration in Vancouver, Washington. Responsibilities include server hardware and software installation, including network troubleshooting and maintenance. Research and evaluate potential IT related infrastructure solutions and providing hardware/software recommendations while planning/assessing future IT needs.

Lockheed Martin
Jan 2006 - Jan 2008Network EngineerResponsible for the design, implementation, management and troubleshooting of the overall networking infrastructure at the Federal Highway Administration (FHA). FHA is a child agency of the Department of Transportation (DOT). The configuration of routers, switches, SAN, and servers in both a LAN and WAN environment. Responsibilities include monitoring network performance and documenting network operations, including end user support and procedures. Other duties include setup and support of 20 remote field networks in Government project offices located in 6 states. Remote location tasks include setup and configuration of secure Wi-Fi access, Cisco VPN, Cisco Wireless Bridging and writing remote user step-by-step documentation and procedures. In addition, extensive experience in security assurance in accordance with the Federal Information Processing Standards (FIPS) including system hardening via Group Policy, vulnerability scanning and remediation, cryptographic security measures, disaster recovery, offsite storage management, and implementing security measures based on the Windows 2008 security guide. As a ProjectWise Administrator the design, implementation, and day-to-day upkeep of the ProjectWise V8i document management system on the server side, while providing full end-user support on the client side Exibir menos

Diligent Consulting Inc
Jan 2008 - Jan 2018Senior Network Engineer and IT SupervisorSenior Network Engineer: Responsible for the overall management and troubleshooting of the network infrastructure at the Federal Highway Administration (FHA) in Vancouver, WA. Experience in the design, implementation and management of the VMware vSphere infrastructure, configuration of routers, switches, SAN, and servers in both a LAN and WAN environment. Duties include monitoring network performance and documenting network operations, including end user support and procedures. Setup and support of 20 remote field networks in project offices located in 6 states. In addition, I have experience with Cisco VPN, Cisco Wireless Bridging, writing end user step-by-step documentation and procedures, security assurance and vulnerability remediation in accordance with the Federal Information Processing Standards (FIPS), system hardening via Group Policy and ACLs, disaster recovery, off-site storage management, and implementing security measures based on the Windows 2008 security guide. On-Site Supervisor: Responsible for a team of 10 IT professionals at the Vancouver site. Duties include team building, management of employee performance, including writing and performing employee evaluations and reviews, ensuring the team meets or exceeds the quality assurance goals, exhibiting team support, counseling, and discipline and fulfilling staffing needs including approval of employee time off and shift scheduling. In addition, experience with conducting employment interviews, hiring and the termination process. Exibir menos

ActioNet, Inc.
Jan 2019 - Jun 2020IT Services Manager
SAIC
Jun 2020 - Jun 2022IT Project Manager and Team LeadManages a diverse range of IT Projects for the Federal Highway Administration in Vancouver WA., provides Network Team and Servers application support, and IT Supervisory duties.

Federal Highway Administration
Jul 2022 - nowIT Team Leader
Licenses & Certifications

A+
Comptia
CNE (Certified Novell Engineer)

ITIL Foundation

MCP (Microsoft Certified Professional

Network+
Comptia.webp)
Certification for Contracting Officer's Representatives Level II (FAC-COR)
Federal Acquisition Institute (FAI)May 2025.webp)
Certification for Contracting Officer's Representatives Level I (FAC-COR)
Federal Acquisition Institute (FAI)Jun 2023
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