Md Amir Hamza

Experience

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  Novartis

  Sept 2016 - Feb 2017

  Internship

  Achievements/Tasks:*Collecting data on consumers, competitors and market place and consolidate information into actionable items, formulate reports and presentations.-Conducting market survey about the new eye care product -Making Power Point Slides-Making Subtitles for the awareness videos -Translating documents, data entry, etc

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  Paper Packaging Company PPI

  Mar 2017 - Dec 2017

  Operations Executive
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  Kantar

  Dec 2018 - Sept 2019

  Achievements/Tasks:*Servicing designated clients through analyzing Household data and Preparing monthly, quarterly and annual reports and presentations.-Analyze Consumer Demographics, Preferences, Needs, and Buying Habits -Extracting data from Pulseplus. Ex-penetration, Volume, Avg.consumtion, FOP, etc. -Holistic understanding of consumer behavior and give insights information to clients based on their query. Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow. Show less

  • Retainer - Household Panel (Client Service)

    May 2019 - Sept 2019

  • Market Research Intern (Client Service)

    Dec 2018 - Apr 2019
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  Nielsen

  Jan 2020 - Jan 2021

  Client Service Executive -RMS

  Management of Retail data for food, non-food and beverage countrywide.Servicing designated clients through analyzing Retail Audit data across various categories, managing client specific projects, responding to client queries on content and data issues, report generation & delivery.Preparing monthly, quarterly and annual category presentations based on client brief and _also work on various ad hoc studies/analysis with Traditional Trade.Analyze retail audit dynamics. Ex-Distribution, Pricing, Merchandising, Promotion, etc.Extracting data from Answer desktop. Ex-MS VOL, VAL, SAH, Distribution numbers, etc.Holistic understanding of retail measurements and give insights information to clients based on their query.Key Clients- Coca-cola, Himalaya, Dabur, Godrej, RBBL, Hemas) Show less

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  NielsenIQ

  Mar 2021 - Aug 2022

  Client Service Executive - Consumer Insights

  Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior managementAssist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standardsAssist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentationsProvide "in office" research, administrative and operational support to senior staffBe directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request, accuracy and correctness.Key Clients- Robi (NPS), bKash, KSRM, Whirlpool, ACI, SMC, Ispahani. Show less

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  Luminaries Research Limited

  Aug 2022 - Apr 2024

  Design and execute quantitative research studies, including survey design, data collection, and data analysis.Use statistical analysis tools and techniques to analyze data and identify insights that will drive business decisions.Work closely with cross-functional teams to ensure research projects are aligned with business objectives and support strategic initiatives.Develop research proposals and project plans, including timelines, budgets, and resources.Write reports and presentations that clearly communicate research findings and insights to internal stakeholders.Collaborate with other research team members to integrate quantitative findings with qualitative research insights.Stay up-to-date with industry trends, best practices, and new research methodologies.Responsible for the tracking project of bKash (REI) and Robi (NPS) Show less

  • Consumer Insights Manager

    Mar 2024 - Apr 2024

  • Senior Executive - Consumer Insights

    Aug 2022 - Feb 2024
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  Robi Axiata Limited

  Apr 2024 - now

  Manager, Customer Insights & Analytics

  Market Research & Analysis:Conduct in-depth market research to identify new business opportunities, emerging trends, and competitive dynamics in the telecom and digital services space.Analyze macroeconomic factors such as inflation, remittance flows, environmental conditions, and political issues that may impact business strategies.Primary & Secondary Research:Lead qualitative and quantitative research efforts, including surveys, focus groups, interviews, and competitor benchmarking.Perform secondary research by analyzing market reports, industry publications, and financial data to assess market size and growth potential.Consumer Behavior Insights:Study customer behavior, preferences, and pain points, particularly in relation to digital services, gaming, and price sensitivity.Map customer journeys to identify opportunities for improving customer experience and satisfaction with Robi's offerings.Strategic Recommendations:Present insights to Robi’s leadership team, making strategic recommendations for new product launches, pricing strategies, and marketing initiatives.Support cross-functional teams by providing market intelligence and data-driven insights that align with company objectives.Collaboration & Reporting:Collaborate with internal stakeholders, including marketing, product, and strategy teams, to align research with business priorities.Prepare detailed reports and presentations summarizing findings and recommendations in a clear and actionable format. Show less