Andrew Couldridge

Experience

• 

  Cable & Wireless transition in to NTL

  Apr 1999 - Jul 2002

  Head of Access Network Planning

  Strategic focus with leadership responsibility to over 120 colleagues nationally. Responsibility and ownership to the UK and NI access network, its capabilities and its growth. Financial ownership of a £85m budget in line with business growth, Opex budget, network rationalisation. Ownership and delivery of projects to include Broadband for London and Fibre to the home (FTTH).

• 

  Customer Care Solutions Ltd

  Aug 2002 - Dec 2007

  Managing Director

  Responsible for customer care on new build homes and flats that included pre release activities, appliance checks and post occupation defect management to completion. Business diversity enabled the commencement of residential and commercial cleaning services. This extended to flat maintenance works such as common area cleaning, window cleaning, gardening services, graffiti removal, flat maintenance. NVQ trained & BICS member.

• 

  Virgin Media

  Dec 2009 - Feb 2014

  Business planning operations and development with a focus on continuous improvement and operational excellence and responsible nationally as part of a wider team for Virgin Media Business.Lean methodology tools used ensuring a trusted framework for operational development and improvement. Focus areas are workforce management, change, volume, throughput, production control and our customers experience.Currently implimenting a number of initiatives across the business as part of a customer focus group. Continued development on specific planning operational improvements ensuring speed of delivery, quality and cost are achieved giving us that ever important competetive edge! Show less

  • Business Improvement Manager - Lean Business Planning Operations

    Feb 2012 - Feb 2014

  • Network Planning Manager South East Region

    Dec 2009 - Sept 2012
• 

  EuNetworks

  Jun 2014 - Apr 2016

  Business Service Support Limited -

  Business Development, Vendor Service Support, Legislation.

• 

  Business Service Support Limited

  Jul 2014 - Jul 2015

  Managing Director

  Business Service Support Limited are committed to a range of professional services from one off bespoke appointments or consultations to broader project support activities as part of your wider team. Currently operational in the Telecommunications, Engineering and Building Management sectors and focused on operational speed of service delivery, business development and partner referral activities.We are designed to support SME's and those smaller yet very busy businesses who cant afford to pay consultancy rates, who cant see the wood for the trees, but who are passionate about growing their business whilst first realising that they must stabilise their business. If that is you, and you need someone to talk to then call me directly on 07811 264192. Show less

• 

  NETWORK PLANNING SOLUTIONS LTD.

  Feb 2015 - Jun 2017

  Operations Manager

  Responsible for the planning and delivery activities of Smart cabling Solutions across the built environment. Project Planning / Project Delivery / Business Development / Strategy, / Standards, and Process Development and Evaluation

• 

  Comms Connect Ltd

  Jan 2017 - Mar 2018

  Managing Director

  Providing fibre connectivity in to the built environment across commercial, retail and shared accommodation facilities. Approved contractor to Carillion Telent across London and the south.Also provide building network connectivity audits and reports, structured cabling services and general commercial building services with a view to scoring the building for its wired connectivity.

• 

  MP Commercial Cleaning

  Aug 2017 - May 2020

  Strategic Sales & Development Manager

  Specialist high level cleaning company - Responsibilities included Business Development / CRM / Contract Management / Business Performance Management & QMS creation and administration. Created a help desk, built the ISO9001 compliance for approved certification, reporting functions and operational management.

• 

  HML Group

  May 2020 - Feb 2023

  Block Management

  • Regional Property Manager

    Mar 2020 - Feb 2023

  • Regional Property Manager

    May 2020 - Nov 2021
• 

  Pinnacle Group Limited

  Mar 2023 - now

  To actively develop new client relationships and a pipeline of new instructions for the RMS team.To lead and effectively manage the mobilization of new properties ensuring a smooth transition into management and handover to the PM. A Senior Property Professional owning the responsibility and expectations of prestigious new developments for high end clients / developers in central London. Responsible for creating a well planned and trouble free transition into the defect and post completion stages of handover through to "Business as Usual" activities. Managing and mentoring direct FTE's across sites with full cost centre and operational responsibilities.

  • New Business & Mobilisation Manager

    Jun 2024 - now

  • Senior Property Professional

    Mar 2023 - Jun 2024