Hans Herrera

Hans Herrera

Followers of Hans Herrera600 followers
location of Hans Herreraكوستاريكا

Connect with Hans Herrera to Send Message

Connect

Connect with Hans Herrera to Send Message

Connect
  • Timeline

  • About me

    Service Delivery Standardization Lead @ Pfizer

  • Education

    • Universidad de Costa Rica

      -
      Bachelor of Business Administration (BBA)
    • Universidad de Costa Rica

      2016 - 2017
      Licenciatura Administración y gestión de empresas, general

      pending tesis formalization

  • Experience

    • Procter & Gamble

      Jun 2001 - Sept 2016

      Global owner for R2R process, including leading of standardization projects, establishment of policies, success criteria (Metrics- KPI’s) and work process globally, leading more than 45 resources. Achievements:- I lead a team of regional contacts as well as third party experts on design and implementation of a global, centralized and automated reporting set for R2R, which allows analysis and decision making in a more accurate and efficient manner in the process of financial statement books creation in the company. This by achieving reported saving of 10,000 hours and improving processes for more than 4,000 users globally.- Global implementation of a new work process to reconcile AP, AR and logistics movements in the intercompany environment, including standardization of billing process, providing more than 2,000 hours in savings. MSR Accounts receivable Global end to end owner, being in charge of work processes implementations, policies; SLA’s and measures (KPI’s) establishment as well as its tracking, this by leading more than 30 resources. Achievements:- Lead regional teams as well as third party experts on the processes implementation to standardize accounting and invoice processing according to taxes laws globally for more than 30M invoices processed annually. - Policies and work process creation and deployed globally. - Global metrics created and deployed globally. Show less Project Management leader for Portfolio implementation in the GL area, including any global initiative. leading more than 25 peopleAchievements:- I led a team of regional contacts as well as third party experts on the implemented a global portfolio with global standardization projects such as company books and notes automation as well as daily operations automation. - Creation and implementation of an automated global Library of external compliance reporting, avoiding more than $40MM in penalties due to late submission to governments avoiding more than $40MM in penalties due to late submission to governments Show less Global owner for Intercompany process, including leading of standardization projects, establishment of policies, success criteria setting and work process establishment globally. this by leading more than 40 resources.Achievements: - Lead a team of regional contacts as well as third party experts on the Global implementation of a set of reporting tools through BI analytics for P&G books creations and open items follow up, reaching more than 2,000 users and saving more than 3,000 hours. - Creation of a global user sensing as well as a global training package, reaching more than 1,000 users- Establishment and deployment of global measures and success criteria, including tracking Show less Lead a team of 20 specialists working on end to end troubleshooting as well as corrections for purchases to Payment process discrepancies. Achievements: - Consistent measures of 100% of invoices paid on time, 98% Right first time (invoices posted with no issue) due to corrective actions in the process taken by my team. - Consultancy on P2P area for Company Acquisitions to new companies employees such as Wella and Gillette by providing conferences and trainings at their sites. - Member of government to handle P&G relation with HP Company on invoice posting services they provided to the company. - Implemented 3 automation projects related to work process used later as model for other company departments. Show less Purchases to payment NA reconciliation CoordinatorIn charge of coordinating a troubleshooting Team for payments vs. items received reconciliation including set process standards and coordinate workload. Achievements:- Reached 95% invoices recovery and 99% Payment on time- 4 projects implemented which resulted in 400 hours saved per month.- Become a global trainer on payment troubleshootingInvoice Processing Team, Accounts Payable (NA region)End to end invoice processing owner, including posting, troubleshooting and corrections. Achievements:- 100% invoices paid on time and 99% right first time (posting with no issues) for 2 years in a row. - Become a subject matter expert on troubleshooting- Provided consultancy on process improvement initiatives. Show less

      • R2R, Service Management, Senior team leader

        Dec 2012 - Sept 2016
      • General Ledger Global Project Management Senior Team Leader

        Oct 2011 - Dec 2012
      • Global Taxes Service Management, Senior Team Leader

        May 2010 - Oct 2011
      • Global Affiliate Service Management, Team Leader

        Sept 2007 - May 2010
      • Purchases to Payment Reconciliation team leader

        Sept 2005 - Sept 2007
      • Purchases to payments Reconciliation Coordinator

        Jun 2001 - Sept 2005
    • Pfizer

      Apr 2017 - now

      Invoice to Pay Sr Team LeadIn charge of the creation of a Global team to centralize and standardize global process for Authorize Signature Limits assignation. This by stablishing daily operations, Work process, controls as well as support system. Achievements: - Global process establishment covering 96 countries and 140 markets and 75,000 colleagues- Global criteria created covering 75% of global coverage- Process automation to reduce 50% of timing during analysis- Controls, policy and work processes establishedIn charge of a troubleshooting Team for Americas, getting following achievements:- Process reorganization including KPI’s, daily measures and work process establishment- Average of 4,000 cases resolved monthly within SLA’s- Process improvement initiative establishment at site level for colleagues to automate procedures Show less

      • Invoice to Pay Manager

        Oct 2019 - now
      • Invoice to Pay Sr team Lead

        Apr 2017 - Oct 2019
  • Licenses & Certifications

    • BI analytics

      Procter & gamble
      Oct 2012
    • PMI Seminar

      Procter & gamble
      Jun 2011
    • IWS Methodology

      Procter & gamble
      Mar 2006
    • Certification in SAP

      Procter & Gamble
      Jul 2001
    • Kaisen event

      Procter and gamble
      Jul 2004
  • Honors & Awards

    • Awarded to Hans Herrera
      Latin America excellence Award Procter and gamble global سبتمبر ٢٠١٣ P&G Latin America excellence award provided by Companies board on the category of driving re-application and providing highest value added.Deliver a Solution for local books in Mexico which reduced time preparation from 1700 hours in a quarter to 50 hours. Elimination hiring of 4 contractors to download data and providing data availability in a daily and accurate manner improving quality of data and analysis
  • Volunteer Experience

    • Campus team leader

      Issued by Procter & Gamble, Universidad de Costa Rica on Sept 2011
      Procter & Gamble, Universidad de Costa RicaAssociated with Hans Herrera