
Kendra Harter
Manager and General Employee

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About me
Salesforce Project Manager at Crowe
Education

Mexico High School
2012 - 2016Advanced Regents DiplomaActivities and Societies: President of the National Honor Society, National Math Honor Society, and National French Honor Society. Class of 2016 Valedictorian.

University of Connecticut
2016 - 2020Bachelor of Arts - BA MATHEMATICS AND STATISTICSMagna Cum Laude
Experience

Mexicone Ice Cream
May 2013 - Aug 2018Manager and General EmployeeGained experience in customer service, management, scheduling, payroll, sales, inventory, and business social media management while managing a team of 15 employees.

University of Connecticut
Aug 2017 - May 2020Provide a student perspective of the mathematics/statistics major to undecided undergraduate students seeking major exploration advice. Read more at: https://tme.uconn.edu/ Facilitate peer based mentor relationships with students on academic probation and at risk of dismissal, teaching scholarly skills such as study techniques, organization, and the utilization of campus resources. Program affiliated with the UConn Academic Achievement Center.
Mathematics/Statistics Mentor
Aug 2018 - May 2020UConn Connects Peer Mentor
Aug 2017 - May 2019

University of Connecticut Recreation
Aug 2018 - May 2020Intramural Sports Site ManagerConduct intramural contests with professionalism and an emphasis on player safety. Provide intramural referees with advice to improve performance and confidence during events. Ensure that games are executed on a timely schedule. CPR/First Aid certification required.

Village of Mexico Clerk's Office
Dec 2018 - Jan 2019Registrar of Vital Statistics InternDigitally revitalized the Mexico Village Cemetery map records via CemSites Database. Manually programing upwards of 6,000 individual graves and 12,000 contact accounts over a four week period.

Liberty Mutual Insurance
May 2019 - Aug 2019Claims Specialist InternCompleted in-depth trainings on claims investigation, liability, compensability, and insurance settlement decisions. Gained functional understanding of ExPRS database system through importation and manipulation of claims data. Shadowed departments of Liberty gaining valuable knowledge in Analytics, Payments and Forms, Underwriting, Nursing, and Complex Claims.

Liberty Mutual Insurance
May 2020 - Nov 2021Claims SpecialistClaims specialist for Helmsman Management Services, a third party administrator, handling workers compensation claims on The Home Depot account. Attend to complex risk management needs, adequately estimate financial exposures on a case by case basis, and provide outstanding quality and customer service to ensure injured workers successful return to work. Emphasis on prioritization and timeliness in a fast paced work environment.

Crowe
Nov 2021 - nowProject ManagerProject Manager for the Salesforce business unit at Crowe. Currently managing projects for our Private Equity Practice.
Licenses & Certifications
- View certificate

Certified ScrumMaster® (CSM®)
Scrum AllianceFeb 2023
Honors & Awards
- Awarded to Kendra Harter2x New England Scholar - Academic achievement of earning a semester GPA of at least 3.7 or higher for the 2017 and 2019 calendar years.
- Awarded to Kendra HarterSix Consecutive Dean's Lists - Rank in upper 25th percentile of the College of Liberal Arts and Sciences.
Languages
- frFrench
- enEnglish
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