Leo David K

Experience

• 

  Allsec Technologies Limited

  Feb 2010 - Mar 2011

  Customer Support Officer

  Sold out credit card offers and promotions to HSBC Credit Card Holders.

• 

  QuScient

  Mar 2011 - Jul 2012

  Senior Process Associate

  As an Education Advisor, I assisted students and people across United States for furthering their education based on their interests. Upon the interest of the students, I helped them with the enrollment process with the universities and colleges.

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  IndiGo (InterGlobe Aviation Ltd)

  Dec 2012 - Aug 2018

  Executive Aiport Operations

  Airport Check-in:* Assisted passengers with self-service check-in kiosks.* Inspected and verified passenger documentation* Issued boarding passes and rescheduled passengers affected by flight interruptions orcancellations* Assisted passengers as needed through arrival and check in processes including support forpassengers with special requirements such as unaccompanied minors (UM), VIP passengersand passengers needing wheelchair assistance* Directed passengers through Customs, Immigration, and quarantine as required* Assisted colleagues in other areas of the airport to ensure that wheelchairs, strollers and gatechecked bags (cleared through security) were made available for loading upon departure anddelivery to passengers upon arrivalRAMP Operations :* Guided aircraft to and from gates and backing them up for take-off.* Parked arriving and departing aircraft with placement of chocks and cones around aircraft.* Loaded and unloaded aircraft cargo, baggage, and mail onto carts and/or trollies and provided special handling of baggage, cargo, and mail, as required.* Collected. loaded and unloaded dangerous goods on and off aircraft, when necessary and delivering passenger baggage to the claim area and unloading baggage onto the conveyor system.* Operated ground support equipment, including aircraft stair units, container loaders, aircraft ground power units, water/lavatory service trucks, aircraft de-icing units, cargo dollies, and passenger vans, when necessary.* Reported all equipment malfunctions to the appropriate supervisor/manager and complied with all airport authority and carrier security requirements, including adhering to Standard Operating Procedures.Security : * Screened passengers and visitors for weapons, explosives, or other forbidden articles to prevent articles from being carried.* Involved in baggage screening of passengers, escorted to aircraft for loading* Carried Anti-Sabotage Check of Aircrafts pre and post flights. Show less

• 

  Emirates

  May 2019 - May 2022

  Team Leader for Chauffeur Drive Services

  • Assisting Emirates Airlines' First and Business Class passengers with Complimentary Chauffeur Drive Services at Airport Arrivals. • Providing flight information to passengers and chauffeur service team. • Ensuring the availability of Chauffeurs before passengers arrival for smooth and effective operations.• Inspecting vehicles for cleanliness, lost items and service due dates.

• 

  The Ascott Limited

  Nov 2022 - Jan 2023

  Front Office Duty Manager

  Checking on registration cards of arriving guests and ensuring allinformation filled on each cards.Co-ordinating with all departments concerned in order to maintain Frontoffice functions properly.Handling guest complaints and other related problems and reports onthe Manager's Log Book.

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  TA Connections

  Jan 2023 - now

  Flight Crew Accommodation Agent

  Booking hotel accommodations for flight attendants, pilots, charter crews, ad-hoc crews, pilot instructors.Handling last minute emergency moves of crews.Working closely with crew tracking and other groups relevant to operational needs that may affect crews.