David Robertson, FACHE

Experience

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  Myrtue Medical Center

  Jul 1980 - Apr 1985

  Chief Executive Officer

  At the age of 23, became CEO of this 85-bed public, non-profit, county-owned hospital in rural Iowa. Developed hospital-owned satellite clinic system establishing physician practices in three outlying communities in the hospital's service area. Led a strategic planning process that resulted in service expansion and facility modernization. Established an independent hospital foundation that continues to support the hospital to this day. Significantly improved the financial position of the hospital with reserve funds more than doubling over tenure.Position reported to a seven-member publicly elected board of directors. Show less

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  Duncan Regional Hospital

  May 1985 - Jan 2003

  President & CEO

  Longest serving President & CEO of Duncan Regional Hospital, one of the premier rural hospitals in the nation. Implemented a Guest Services Program that the Disney Institute utilized as a case model for guest services in the health care industry. For the final ten years of my tenure, Duncan Regional Hospital was consistently rated at or above the 95th percentile in the Press Ganey national survey of patient satisfaction. Developed a physician recruitment program recognized by the American College of Medical Staff Recruitment as the outstanding recruitment program in a rural hospital. Planned and implemented a complete interior renovation program, physician office park, rural physician clinics, and multiple construction/expansion projects over the course of tenure. Grew days cash-on-hand from virtually zero to over 600.Position reported to a nine-member Board of Directors. Show less

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  Monongalia Health System

  Jan 2003 - Jan 2011

  President & CEO

  As President & CEO, I led the strategy, operations, and provided financial oversight of an integrated delivery system consisting of the following entities: - Monongalia General Hospital - MonPointe Continuing Care Center - Intermediate and skilled nursing care center - The Village at Heritage Pointe - Residential and assisted living center - Mon EMS - Paramedic ambulance and rescue service - Mon HealthCare - Durable medical equipment, in-home oxygen therapy, and medical supplies - Morgantown Hospice - MonKids - Childcare and preschool educational development center - The Foundation of Mon General - Charitable foundation - Regional Health Associates - Managed care contracting partnership with physicians - Care Partners - Home health and infusion venture with West Virginia University Hospitals - HealthWorks - Outpatient rehabilitation and physical fitness facility joint venture - Surgical Eye Center of Morgantown - Outpatient ophthalmology joint venture with physicians - Mountainview Rehabilitation Hospital - Inpatient rehabilitation hospital joint ventureThe Mon Health System received numerous recognitions during my tenure, including Mon General Hospital being ranked in the top 5% nationally by HealthGrades in patient safety for five consecutive years. Ranked in the top 10% of hospitals nationally in patient satisfaction by Press Ganey for final five years of tenure. Mon General was the highest performing hospital in West Virginia on HCAHPS.Guided Health System through an intensive strategic planning process resulting in the planning, design, and construction of 200,000 sq. ft. of new space and renovation of approximately 180,000 sq. ft. of existing space. All work was completed on time and on budget.Position reported to a 15-member Health System Board of Directors, and a 12-member Hospital Board of Directors. Show less

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  Vizient, Inc

  Feb 2011 - Dec 2020

  Senior Vice President, Member Connections

  Vizient, Inc. is the largest member-driven performance improvement organization, and the largest group purchasing organization (GPO), in the health care industry. As Senior Vice President, Member Connections I served as the primary relationship manager between Vizient and member senior executive teams in both the Vizient Oklahoma/Arkansas and Vizient Mid-America Networks - approximately 60 health systems representing 220 hospitals across 11 states. Served as consultant/advisor to members in performance improvement, quality and efficiency benchmarking, supply chain cost reduction, and industry trends. Held primary accountability for member retention and satisfaction and consistently ranked in the top two regions within Vizient for member satisfaction.For several years of my tenure I served as Chief Executive Officer of LifeCare Health Services, Inc., a company owned by the Oklahoma Vizient members which encompassed multiple service lines including a third-party claims administration company (TPA), the largest PPO in Oklahoma, a 24-hour nurse advice line, a call center supporting the Oklahoma Medicaid program, an insurance brokerage, an accreditation consulting service, and a managed care consulting service. Show less

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  St. John's Health

  Jan 2017 - Jan 2023

  Served as the Chief Executive Officer of St. John's Health for 18 months, providing interim leadership to the organization while the Board of Trustees conducted a leadership search. Brought stability and consistency to the executive leadership team. Major successes included the restructuring of the organization's compensation system and developing major initiatives to create affordable workforce housing in one of the most expensive housing markets in the country. Served as an Advisor to the Board of Trustees of St. John's Health, one of the premier small hospitals in America. Provided insights into industry trends and best practices, and helped to strengthen board focus on areas of most significant strategic and improvement opportunity.As an Advisor, attended all public and executive meetings of the Board. Served as a member of both the Strategy Committee and the Governance/Nominating Committee.

  • Chief Executive Officer

    Jul 2021 - Jan 2023

  • Advisor to the Board of Trustees

    Jan 2017 - Jul 2021