Patrick Cavanaugh

Patrick Cavanaugh

Pharmacy Technician

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location of Patrick CavanaughChicago, Illinois, United States

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  • Timeline

  • About me

    Supply Planning Manager at Genpact

  • Education

    • Eastern Michigan University

      2014 - 2016
      Bachelor of Business Administration (B.B.A.) Logistics, Materials, and Supply Chain Management

      Activities and Societies: APICS Vice President American Production and Inventory Control Society

  • Experience

    • Meijer Pharmacy

      Jan 2010 - Jan 2017
      Pharmacy Technician

      Promoted twice via internal examination and licensed within the state of Michigan. Actively manage inventory, source product and act as an advocate for patients to both providers and insurers. Trained and developed 8 new hires that have remained with the company and successfully passed their examinations.Actively research complex medical, legal, and billing information. Effectively communicate information between insurer, provider, and patient.Communicate sensitive information, verbally and in writing, to customers. Knowledgeable about confidentiality and HIPPA compliance. Provides excellent customer service to both internal and external customers. Responsible for checking in controlled substances.Oversees other technicians and corrects billing, inventory management or customer service issues as they arise. Provides feedback to technicians and follows up to ensure completeness and accuracy. Show less

    • Meijer

      Jan 2017 - Dec 2018
      Warehouse Supervisor

      • Interview, hire, lead and supervise production and sanitation team members• Independently plan and coordinate work to meet daily production goals• Supervise 30 direct reports and an additional 170 team members• Oversee a 100-dockdoor operation that ships over 1,000,000 cases a week• Record and deliver coaching and disciplinary action to team members when necessary• Experience managing within a union environment• Oversee the safety and quality of product throughout the cold chain via audits, observations and coaching• Increased team member productivity from 72% to 94% over an eight month period increasing labor output by 22% Show less

    • The Kraft Heinz Company

      Dec 2018 - Apr 2019
      Supply Planner

      Planner on the Oscar Mayer Deli Fresh desk

    • Genpact

      Apr 2019 - Nov 2024
      • Supply Planning Manager

        Aug 2021 - Nov 2024
      • Business Analyst

        Apr 2019 - Jul 2021
  • Licenses & Certifications

    • Certified Supply Chain Professional (CSCP)

      Association for Supply Chain Management (ASCM)
      Nov 2024