Sheri Frances

Experience

• 

  Things Remembered

  Sept 1986 - Jul 1992

  District Manager

  District Manager, 1991-1992, San Diego Market- Responsible for 14 locations in So Cal and New Mexico.- Numerous awards for controlling shrink and increasing sales.Area Manager, 1989-1990, San Francisco and San Diego, CA- Managed 7 locations in San Diego while acting as the DM in San Francisco.Training Manager, 1988 San Francisco, CA- Successfully recruited, hired, and trained for the Bay area district while managing our highest volume store.- Designed "Mini Factory" production system that was implemented nation-wide.Store Manager, 1986-1988, San Jose CA- Won the highest honor for Things Remembered. Best of the Best. Store Manager of the Year 1987 (out of 700+ locations). Show less

• 

  Expressly Portraits (now the Picture People)

  Sept 1995 - Sept 1996

  District Manager

  Responsible for 16 portrait studios and 2 technicians.- Turned a down trending district in the Chicago area into the #1 district in one year.- Developed and implemented sales driving programs that were used nation-wide.- Redesigned job description, interview, review and store visit processes.- Trained Regional Mangers and District Managers on review process.

• 

  Wolf Camera

  Jan 1997 - Jan 2001

  District Manager

  Successfully managed 12-18 locations in Southern California. Facilitated transition for an acquisition from a competitor resulting in a district volume of over $10 million. Wolf Camera purchased Fox Photo.- Awarded District Manager of the Year 2000.- Managed a $2M acquisition of a competitor in the Riverside market.- Opened, closed, remodeled and relocated stores.- Trained DM's in all aspects of multi-unit supervision.- Won award for highest % contribution over last years P&L.- Awarded a trip to Hawaii by winning a national sales contest. Show less

• 

  Skinmarket

  Apr 2001 - Aug 2002

  District Manager/Acting Regional Manager

  Responsible for the Southern California District while acting as the Regional for 4 districts with 33 locations Nationwide.- Increased sales through successfully training and developing DM's and GM's.- Set records for increased volume through the Holiday's and Second Season.- Established a Buddy Program to unify the field and corporate, resulting in increased sales and morale.- Managed consistent change in order to establish a new brand through sales techniques, personnel, visual presentation, marketing, branding strategies and inventory control.- Analyzed Profit and Loss statements and set action plans in place to increase revenue and control expenses. Show less

• 

  Illuminations

  Sept 2002 - Aug 2003

  Retail District Manager

  Successfully managed locations in Southern California, Arizona, Nevada and Hawaii.- Recognized for high standards in visual presentation consistency.- Part of the task force to redesign our store visit process.- Received recognition for highest % sales increase.

• 

  Sheri Epps Designs

  Jan 2004 - Aug 2012

  Owner/Operator - Interior Designer - Artist

  - New design and remodel projects ranging from $1,000.00 to $150,000.- Managed contractors, tradesmen and other designers to create functional and beautiful living spaces. - Worked closely with tradesmen's schedules to insure on-time delivery.- Opened Design Studio with workroom.- - Specializing in custom workroom fabrication, faux finishing and painting. - - Designed and produced handbags to be sold at events, online and in the design studio.- Managed clients design budgets creatively to maximize the full potential of the job. Show less

• 

  New Song Community Church

  Dec 2011 - Oct 2014

  Director of Woman's Connection (Groups and Events)

  - Planned and executed church wide woman's events and programs. - - Re-branded WC through, strong leadership, communication, marketing and social media.- Responsible for 12 Core leaders, 25 Small Group Leaders and approximately 750 woman.- Increased our leadership team by 30%, small group leaders by 50.%.- Strategically changed the median age of woman participating and connecting in the church. - - Brought Millennials into leadership positions. - - Mentored and trained Millennials and Generation X woman to be the next generation of leaders. - - Targeted a younger audience with our events and programs.- Responsible for recruiting, leadership training and development, encouragement and rewarding WC partners.- Worked closely with all leadership at New Song to reach our collective mission, vision and core values. Show less

• 

  Running Center

  Dec 2011 - Nov 2014

  General Manager - Business Consultant

  - Driving Sales and Profits through excellent customer service while controlling expenses. 18% increase in ADS and 27% increase in UPT.- Responsible for all aspects of store management and leadership.- Visual Presentation and Marketing. Set new standards for visual presentation. Implemented POP programs from vendors.- Created events for new business and encouraging customer retention. Resulting in an average of 46% new customers monthly.- Track and Cross Country events/races resulting in 28 new relationships with coaches and 12 schools participating in store clinics and spike nights. All resulting in new business and increased sales.Leadership, Management and Retail Consultant 2011 and 2012- Goal setting, Vision, Mission and Core Values. Training in actions that would result in reaching these goals.- Training in communication and interpersonal skills, planning and organization to increase sales and morale.- Designed and Implemented Customer Service program. Relationship Selling. Show less

• 

  Jobrivet

  Nov 2014 - May 2016

  District Manager

  Jobrivet: a SaaS, marketing technology company (mobile and desktop) that allowed hourly employers and job candidates to digitally market their job openings and job skills. By layering in a sophisticated and proprietary matching algorithm, Jobrivet improved the time to hire by up to 70%.• Responsible for building, leading and developing our Sales, Customer Relations and Campus teams in LA, OC and SD markets• Created synergy and success between clients and job seekers through hands on training and strategies for best practices, resulting in a 70% improvement in time to hire.• Develop sales strategies by identifying client needs and offering solutions to solve talent acquisition challenges reducing the cost per applicant by over 50%.• Interact directly with Executive level client leadership to insure success• Exceeded our goals for 2015 by setting clear expectations, empowering, coaching and creating an atmosphere of success for team members• Delivered 1,000+ employer locations, 150,000+ registered job seekers and 4,100+ jobs Show less

• 

  SurveyMe

  Apr 2016 - Feb 2017

  Director of Sales and Client Success

  Delivered by a unique free mobile App, SurveyMe is the fastest, most flexible and portable way of receiving, recording and rewarding 'Point of Experience' feedback. • Southern California Field position – meeting with clients and teams daily on strategies for customer/employee feedback and solutions for success• Built sales team and designed sales strategies for launching SurveyMe in the US• Work closely with COO and CEO to design sales plan for increasing client and customer usage• Worked closely with Marketing and Social Media to promote new brand• Team met initiative to open 150 new businesses So Cal• Rolled out large account initiative throughout US• Worked with CRM strategies to increase productivity and follow-through Show less

• 

  Samsonite

  Dec 2017 - Apr 2024

  • Responsible for 17 locations in Southern California, Nevada and Arizona markets• Highest volume district in 2019 with 7 of the top 20 stores in sales volume for the company• Drove sales through consistency in customer experience, high performing teams, training and developing, product knowledge and the right product at the right time• Member of our training and development team to re-evaluate our on-boarding program and rewrite our curriculum• Managed open positions for our Director of Stores and offered suggestions to DM’s for networking, recruiting and hiring • Expanded responsibility from outlet stores to include full price stores and opening two House of Samsonite stores.• Strategic thinker and planner, resulting in company objectives being met• Embodied our company core values (Accountability, Community, Courage and Integrity) Show less

  • Area Manager

    Jan 2021 - Apr 2024

  • District Manager

    Apr 2019 - Jan 2021

  • Store Manger - Area Manager (Nevada market - 5 locations)

    Dec 2017 - Apr 2019
• 

  Maurices

  Apr 2024 - now

  Store Leader