
Sean O'Brien
Captain, Senior Reserve Officer (Retired)

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About me
Sales Account Manager at AT&T
Education

U.S. Coast Guard Academy
1988 - 1992BS Civil Engineering
Experience

U.S. Coast Guard
Jun 1992 - Jul 2016Captain, Senior Reserve Officer (Retired)Captain; Senior Reserve Officer Sector New York (Final Tour)Commander; Senior Reserve Officer U.S. Central Command TampaCommander; Unit Leader, National Incident Command Wash D.C.• Initiated Homeland Security operations with a unit of 340 reservists in New York City – Supported NFL Super Bowl• Situational Unit Leader at the National Incident Command for the Deepwater Horizon Oil Response in the Gulf of Mexico; Liaison to White House and Governors for daily updates on response• Provided active duty support post-9/11 port security operations• Deployed reservists to support domestic disasters, both natural and man made• Supervised compliance of vessels and waterfront facilities, upholding maritime transportation security laws• Monitored U.S. and foreign vessels entering the Port of New York / New Jersey; assured that vessels conformed to all U.S. laws• Liaison at U.S. Central Command for Coast Guard resources-recognized as a premier war-fighting Combatant Command, improving security and stability in the 20-country Central Region.• Deployed to Oman for improving security operations of the Royal Oman Police - Coast Guard• Held Top Secret Clearance / Sensitive Compartmented Information Show less

AT&T
May 1999 - nowSales Account Manager / Client Solutions Executive• Successfully market complex telecommunications solutions to large corporations; responsible for $20 million in annual revenue• Negotiate contracts with existing customers and develop proposals to secure new business • Consistently exceed monthly quota objectives; ranked highest level amongst peers at the “Role Model” level• Plan, close, and implement the sales of products and services to assigned accounts in order to achieve sales goals; follow sales process through all stages to achieve satisfaction of customers’ business applications• Establish and maintain relationships with customers to gain a complete and effective understanding of their business goals and identify the appropriate services to meet their objectives• Utilize both short- and long-range marketing strategies Show less
Licenses & Certifications
- View certificate

Developing a Service Mindset
LinkedInApr 2025 - View certificate

Building a Trustworthy Reputation
LinkedInJun 2024 - View certificate

Working with Your Personal Strengths and Weaknesses
LinkedInJun 2024 - View certificate

Salesforce: Sales Automation for Salespeople
LinkedInSept 2023 - View certificate

Design Thinking: Customer Experience
LinkedInSept 2021 - View certificate

Eat Their Lunch: Winning Customers Away from the Competition
LinkedInJun 2024 - View certificate

Building Rapport with Customers
LinkedInApr 2025 - View certificate

Developing Your Authentic Self to Ignite Change
LinkedInJun 2024 - View certificate

Move into a Customer Success Career
LinkedInApr 2025 - View certificate

Key Account Management
LinkedInOct 2023
Honors & Awards
- Awarded to Sean O'BrienAT&T Gold/Diamond Club (1) - 2013
- Awarded to Sean O'BrienAT&T Achievers Club (12) -
- Awarded to Sean O'BrienJoint Service Commendation Medal (1) -
- Awarded to Sean O'BrienU.S. Coast Guard Achievement Medals (5) -
- Awarded to Sean O'BrienU.S. Coast Guard Commendation Medals (4) -
- Awarded to Sean O'BrienU.S. Coast Guard Letter of Commendation (2) -
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