Parag Joshi

Experience

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  Interactcrm

  Jul 2013 - Feb 2016

  Senior Software Engineer

  Design and implement an extension to ThinConnect Chat application that enables the customer’s website to proactively handle user queries and encourage them to participate in Online Chat Support.Develop a light version of ThinConnect Voice Interaction Manager and implement websockets along with changes in product design.Design and implement a new ORM Call flow that connects customer phone calls with vendors. Design and develop Agent Dashboard tool used to monitor Agent queue performance. Show less

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  Creative Virtual

  Mar 2016 - Oct 2018

  Senior Software Engineer

  Analyze , design and implement new features as per product roadmap as well as client’s business requirements.Converting a monolithic system to a microservice based system, product re-architecture is done to enable easy integration, scaling, clustering and support a very high load of concurrent agent/user connections.Involved in high level design of all modules and review of low level design. Design and develop the Chat Engine module from scratch which consists of core business logic of LiveChat Product.Build a Prototype of LiveChat Product to design and finalize the product architecture. Show less

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  BA Continuum India Pvt. Ltd.

  Oct 2018 - Aug 2022

  Analyze business requirements from traders / finance teams for multiple trading desks across the Globe, design and implement efficient solutions for Emerging Market E Trading Platform for Fixed Income products..Prioritize enhancements and bug fix tasks in bi-weekly Sprint Planning, perform code reviews and ensure QA sign off is completed for all deliverables in a timely manner.Maintain critical system modules like Pricing which performs task like real time price calculation of products based on the market price data and yield curves , auto populate prices for products to Trader GUI , stream Indicative Prices to trading venues like Bloomberg and MarketAxess, publish intraday and end of day price of products.Maintain Quoting module which is responsible for RFQ negotiations and trade booking for inquiries received from trading venues like Bloomberg and MarketAxessDesign and implement Auto Quoting Algorithms to minimize trader interventions in RFQ Negotiations.Onboard new Currencies ,Traders and Trading venues across the globe.Resolve production issues by coordinating with the support team and fix bugs identified in Production environmentWrite Junit and Cucumber tests that help to perform automated testing. Show less

  • Software Engineer 2 A

    Feb 2022 - Aug 2022

  • Software Engineer 2 B

    Oct 2018 - Jan 2022
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  JPMorgan Chase & Co.

  Aug 2022 - now

  Software Engineer III