AJAY SINGH CHAUHAN

Experience

• 

  Hotel The Amaris

  Mar 2012 - Apr 2013

  Front Office Executive

  Responsible for all the Record as per our Management policy- Check in/ Check Out , Guest History, Information, Reservation, Conference Booking, Cashier , Operators, Night Audit, Credits Bills & sales call • Create and produce reports as required• Recruited trained retrained all department as per requirement• Handled all conditions such as solve customers inquires, provide customer requirements etc.• Helped to carry daily process to increase the speed of front office work• Completed all cash related activity on required date • Produced all documents as needed.• Strong experience as hotel front office work• Maintained a good relation with customers with the help of good communication skills• Attend to guests enquiries, request, complaints and compliments monitor department coasts to ensure performance against budget.• Supervises reception personnel to ensure optimum occupancy and A.R.R. for purpose of maximum revenue• Complete all reservation as per dates requirements• Monitor guest satisfaction processes , and respond to guest concern, and inquiries• prepared front office activity reports for reviewAnd sales Call to corporate sector, pharma, and travel agency for conference and room booking Show less

• 

  Phoenix Hotel L.L.C Dubai

  Dec 2012 - Mar 2015

  Front Office Receptionist / Night Auditor

  Responsible for all the Record as per our Management policy- Check in/ Check Out , Guest History, Information, Reservation, Conference Booking, Cashier , Operators, Night Audit, Credits Bills & sales call • Create and produce reports as required• Recruited trained retrained all department as per requirement• Handled all conditions such as solve customers inquires, provide customer requirements etc.• Helped to carry daily process to increase the speed of front office work• Completed all cash related activity on required date • Produced all documents as needed.• Strong experience as hotel front office work• Maintained a good relation with customers with the help of good communication skills• Attend to guests enquiries, request, complaints and compliments monitor department coasts to ensure performance against budget.• Supervises reception personnel to ensure optimum occupancy and A.R.R. for purpose of maximum revenue• Complete all reservation as per dates requirements• Monitor guest satisfaction processes , and respond to guest concern, and inquiries• prepared front office activity reports for reviewAnd sales Call to corporate sector, pharma, and travel agency for conference and room booking Show less

• 

  DLF Hotel Holdings Limited

  Mar 2013 - Nov 2013

  Front Office Executive

  Responsible for all the Record as per our Management policy- Check in/ Check Out , Guest History, Information, Reservation, Conference Booking, Cashier , Operators, Night Audit, Credits Bills & sales call • Create and produce reports as required• Recruited trained retrained all department as per requirement• Handled all conditions such as solve customers inquires, provide customer requirements etc.• Helped to carry daily process to increase the speed of front office work• Completed all cash related activity on required date • Produced all documents as needed.• Strong experience as hotel front office work• Maintained a good relation with customers with the help of good communication skills• Attend to guests enquiries, request, complaints and compliments monitor department coasts to ensure performance against budget.• Supervises reception personnel to ensure optimum occupancy and A.R.R. for purpose of maximum revenue• Complete all reservation as per dates requirements• Monitor guest satisfaction processes , and respond to guest concern, and inquiries• prepared front office activity reports for reviewAnd sales Call to corporate sector, pharma, and travel agency for conference and room booking Show less

• 

  Phoenix Hotel L.L.C

  Mar 2015 - Apr 2016

  Front Office Manager
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  UTTARAKHAND COMPUTERS

  Jun 2016 - now

  Director