
Gopalakrishnan Balasubramanian
Senior Officer

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About me
Scrum Master / Project Manager / Test Manager & Certified Scrum Master / SAFe Agilist & SAFe POPM.
Education

Banadurai Higher Secondary School
1991 - 1993Higher Secondary Education 11th & 12th Standard / GradeActivities and Societies: Part of National Service Scheme (NSS) Completed my Higher Secondary Education (11th & 12th)

Town Higher Secondary School
1986 - 1990High School 6th to 10th GradeCompleted my High School Education

Madurai Kamaraj University
1993 - 1996Bachelor’s Degree MathematicsEarned my Bachelor's degree in Mathematics from Madurai Kamaraj University

University of Madras
1999 - 2002Master’s Degree Computer Programming, Specific ApplicationsEarned my Master of Computer Applications (MCA) degree from University of Madras.
Experience

Integrated Enterprises India Limited
May 1997 - Nov 2004Senior OfficerWorked in Integrated Enterprises India Limited as Team lead; Responsible for Financial Accounting package development and implementation;Responsible for testing of Primary Market Investments application;Handled company Payroll for a period of 2 yearsWorked as EDP incharge & assistant

STC V-SERVE PRIVATE LIMITED
Nov 2004 - May 2005Senior Test AnalystWorked in Polaris Software Lab India Limited as Contractual employee - ATM testing Project Writing test cases and executing the same before hand off completion; Ensure all the PCR's are tested thoroughly in the earlier handoff's. Ensure STR (Defects) fixes are tested correctly and proofs are stored;Received appreciations for many work and as a token absorbed in to permanent roles of Polaris Software.

Polaris Software Labs Ltd.
Jun 2005 - Nov 2006ConsultantSenior Test analyst - Worked in ATM testing;Write test cases; Executing the cases and ensure defects are reported well ahead of hand off completionCoordinating with team members for the status update and share the status report with clientTaken care of all QA process and ensure project had No Compliance; Received Annual awards for ensure the QA process on trackPerformed ATM device test cases and ensure that ATM monitoring tool (Integrated Network Controller - INC) software patches are updated and ATM softwares are deployed through INC without any flaws. Show less

Polaris Software Labs India
Dec 2006 - Jun 2014ManagerTest lead - CITIBANK Commercial Cards Project; Performing Test Manager role too;Ensure that releases are well tested and implemented in production; Support Various UAT team across regions (North America, EMEA, ASIA) and ensure that UAT testing is completed without any issuesSupported automation team in understanding the functional requirementsSenior Test Analyst - Depository Trust & Clearing Corporation (Underwriting Project)Ensure Test coverages by mean of test cases and completing the execution as per scheduleSupport offshore testing team with their queries, clarifications and ensure testing is completed on timeSupported automation team in understanding the functional requirements Show less

Polaris Consulting & Services Ltd
Jun 2014 - Mar 2016Test ManagerWorked @ Royal Bank of Scotland as Test Manager; (April 2015 to March 2016)Responsible for delivery of Testing of new program launched by bank RBS (Named W&G program);Need to ensure that Source & Target testing are in time;Ensure proper KT has been shared to target team and they are come up to the level that bank expects;Involved in managing the test automation team who build automation for ATM workstack using ATM Test Lab Tool and ensure that has been perfectly used by functional team for their regression testing;Worked for Hitachi client (HOTS) ATM project; (October 2014 to February 2015)Ensure the delivery of testing completion; Review of test cases, execution of cases; Defect tracking and closing; Client meetings;Involved in POC preparations (June to September 2014) Show less

Virtusa
Apr 2016 - Jun 2018Manager - DeliveryTest Manager roleWorked @ client place Royal Bank Scotland; (April 2016 to November 2016)Test Manager for ATM platform and responsible for testing deliveries for the client new project W&G;Test Manager for building ATM test lab tool with two member team and ensure that toll can be effectively used for ATM regression testing;

Virtusa
Jan 2019 - nowBeing a scrum master and project manager ensure that deliverables are met on-time and meet the industry timelines. Also, ensuring the project artefacts are met and ensure all quality audit things are compliant. Worked as Scrum Master plus Project manager at client place. Also supporting client's quality auditing process and ensure artefacts are available well before the release happens. Worked as Scrum Master, Project Management. Handled key projects and ensure they are delivered as scheduled. Heartfelt thanks to my teams who made those deliverables on time.
Project Manager - Delivery
Aug 2023 - nowManager - Delivery
Jan 2023 - Jul 2023Manager - Delivery
Jan 2019 - Dec 2022
Licenses & Certifications
- View certificate

Exploring Customer Journey Mapping
SkillsoftFeb 2025 - View certificate

Building the Foundation for an Effective Team
SkillsoftFeb 2025 - View certificate

Leadercamp on-demand: Redefine Tomorrow: Facing Challenges Head-On
SkillsoftFeb 2025 
Certified Scrum Master
Scrum AllianceJan 2016
Certified SAFe® Product Owner / Product Manager
Scaled Agile, Inc.Apr 2024- View certificate

Customer Service: Adapting to Your Customers' Cues
SkillsoftFeb 2025 - View certificate

Using Strategic Thinking to Consider the Big Picture
SkillsoftFeb 2025 %20Training%20by%20Agile%20Certification%20Academy.webp)
Certified SAFe® Agilist
Scaled Agile (SAFe®) Training by Agile Certification AcademyOct 2023- View certificate

Using Strategic Thinking as a Manager
SkillsoftFeb 2025 - View certificate

Becoming an Effective Cross-functional Team Member
SkillsoftFeb 2025
Honors & Awards
- Awarded to Gopalakrishnan BalasubramanianHall of Fame Award Polaris Software Lab India Limited Apr 2008 Received Hall of fame Award for performing well in the DTCC client place.Supporting the offshore team members, onsite client team & managers with respect to application knowledge, status etc.
- Awarded to Gopalakrishnan BalasubramanianSPOT Excellence Awards Polaris Software Lab (India) Limited Jun 2007 Received SPOT excellence award for understanding the new functionality (Underwriting) and converting the same in understandable scenarios and enablement of application knowledge to the entire offshore team
- Awarded to Gopalakrishnan BalasubramanianAnnual Excellence Awards Polaris Software Lab Limited Dec 2005 Received Annual Excellence awards for best performing of QA activities;
- Awarded to Gopalakrishnan BalasubramanianBest Performer Award Citibank, USA Best Performer award was provided by Citibank Application manager for quick learning of application and testing all the new functionalities, identifying the critical bugs and getting them resolved; Supporting UAT team members in clarifying their queries and lending hands to them with respect to functional pre-requisite setups and clarifying functional doubts.
Languages
- enEnglish
- taTamil
- hiHindi
- kaKannada
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