Mahmoud Abdallah

Experience

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  The Three Corners Palmyra Resort - Sham El Shekh .

  Jan 2004 - Dec 2005

  Front Office Cashier

  - Operates front office posting software.- Completes cashier pre-shift supply checklist.- Completes guest check-in procedures.- Clarifies customers question or concerns about the charges on their bills.- Maintains adequate supplies of outlet stationery for cashiers.- Assists with distribution of month end reports as directed by accounts or front office manager.- Attends meetings as required.- Maintains a track of all high balance guests.- Check and follow up on all bills on hold.- Check the billing instructions are correct for all expected departure guests .- Give on the Job training for new staffs.- Follow up on all deposit dues / deposit to be paid.- Post charges to guest accounts.- Handles payments .- Transfer guest balances to other accounts as required.- Cashes checks for guests following the approval policy.- Completes guest check-out procedures.- Settles guest accounts.- Handles cash, traveller's cheque, credit cards and direct billing requests properly.- Posts non-guest ledger payments.- Makes discount adjustments.- Disperses guest record upon check-out.- Balances department sales totals at the close of the shift.- Balances cash at the close of the shift.- Manages safe deposit boxes.- Assists Front desk staff on check in and other duties when required. Show less

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  The Three Corners Palmyra Resort - Sharm El Shakh

  Jan 2006 - Dec 2007

  General Cashier

  - Accurately control the hotels cash funds and ensure a proper handling of cash from cashiers drop to the bank.- Empty drop safe on a daily morning accompanied by the designated witness for that day.- Verify the number of envelopes on the cashier’s drop sheet and start opening all envelopes witnessed by the designated witness.- Prepare a bank drop sheets and deposit the cash in the bank accompanied by security in accordance to safety rules .- Balance the drop and prepare the daily General Cashier summary.- Disburse petty cash only on the basis of properly authorized documentation.- Obtain a daily rate of exchange and maintain a log for it.- Count the safe daily and maintain a record showing balance.- Ensure amounts in the safe are balance all the times.- Prepare the General Cashier GIG sheet.- Perform the duties as directed by the DOF/Accounting Manager.- Audit all safe deposit boxes on a regular basis and keep an inventory of all guest safes.- Balance petty cash issued with Accounts payable & Income auditor.- Maintain a log of Petty Cash Vouchers and Receipt book.- Maintain & Update bank statements file and advice DOF of any discrepancies in the balance.- Liaison with exchange companies and banks for daily requirements.- Inform the Assistant Manager or the DOF immediately in case of any returned check. Show less

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  The Three Corners Fayrouz Plaza Resort - Marsa Alam

  Jan 2008 - Dec 2009

  Night Auditor

  - Posts room charges and taxes to guest accounts.- Processes guest charges voucher and credit card vouchers.- Posts guest charge purchase transactions not posted by the front office cashier.- Transfer charges and deposits to master accounts.- Verifies all account postings and balances.- Monitors the current status of coupon, discount, and other promotional programs.- Tracks room revenues, occupancy percentages, and other front office statistics.- Prepares a summary of cash, check, and credit card activities.- Summarizes results of operations for management.- Prepare of End of day procedure.- Run end of day process in property management software .- Understand principles of auditing, balancing, and closing out accounts.- Knows how to operate front office equipments.- Understand and knows how to perform check-in and check-out procedures. Show less

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  The Three Corners Fayrouz Plaza - Marsa Alam

  Jan 2010 - Jan 2016

  - Collect bills from debtors .- Analyze debtor's financial situation and establish repayment schedule .- Contact debtors by telephone, e-mail or personal visits to collect bills .- Find, analyze and monitor overdue accounts .- Find and record financial data about debtors .- Prevent financial losses by monitoring customer accounts .- Handle traditional and online correspondence .- Review and asses claim bills .- Follow on unpaid and pending bills .- Solve customer issue concerning bills .- Controlling bad debt exposure and expenses . - Management of credit terms on the company's ledgers.- Maintaining strong cash flows through efficient collections. - Ensuring an adequate Allowance for Doubtful Accounts is kept by the company.- Monitoring the Accounts Receivable portfolio for trends and warning signs.- Determine credit ceilings.- Setting credit-rating criteria.- Setting and ensuring compliance with a corporate credit policy.- Obtaining security interests where necessary. - Initiating legal or other recovery actions against customers who are delinquent. Show less - Prepares timely and accurate invoices .- Communicates effectively with and develops professional, effective working relationships with departmental administrators (FOM & Reservation Department Manager) .- Assists in the implementation of newly issued or revised policies and procedures that affect on sales .- Responsible for the accurate reviewing, balancing and posting of all direct billings, credit card charges and payments; balancing accounts receivable daily; preparation of daily invoices on all city ledger accounts; and preparation, organization and filing of all reports in accordance with the company’s accounting and credit policies and procedures. Show less - To audit charges to City Ledger and credit card companies before forwarding them to the Accountants Receivable section.- To audit daily Rooms, Food and Beverage revenue summaries and their supporting transaction reports of the Night Audit Process.- To audit revenues from telephone, telex and facsimile, unless these are automatically linked to the computer for billing.- To audit revenues from Other Operated Departments such as Pro-Shops, Laundry and Business Centre for completeness.- To ensure that all of the day’s Banquet revenue has been recorded.- To audit the daily General Cashier’s Report against recorded cash movements. - To verify that the computerized Daily Report reflects completely all of the day’s transactions.- To review paid-outs and allowance vouchers for reasonableness, proper approval and supporting documentation.- To verify supports for complimentary and house use rooms and for room charged at rates varying from the rack potential.- To spot check the accuracy of ‘regular’ and ‘contractual’ room rates in the system.- To review all house use and entertainment checks for propriety and ensure that they are signed and authorized.- To audit all Food and Beverage outlet checks .- To review guest ledger balances daily and research questionable movements.- To investigate late charges and skippers. All details should be forwarded to the Credit Manager for further action.- To ensure that all employee City Ledger accounts are closed at month end.- To carry out surprise checks of rooms, health club attendances and laundry .- To carry out surprise cash counts of cashier’s floats.- To carry out surprise foreign currency counts.- To monitor the organized execution of the night audit programme by Front Office personnel.- To maintain organized files of all pertinent audit records. Show less

  • Senior Credit

    Jan 2014 - Jan 2016

  • Accounts Receivable Accountant

    Jan 2012 - Dec 2013

  • Income Auditor

    Jan 2010 - Dec 2011
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  The Three Corners Fayrouz Plaza Hotels & Resorts

  Jan 2016 - Jan 2019

  Prepare and transmit payroll entries within established timeframes. Download and edit information from timekeeping system. Audit and post entries into payroll system, including gratuities. Ensure that correct payments are made, taxes are withheld, overtime is correctly charged and paid, and that payroll is processed and executed according to all state, federal and local laws, rules and regulations.Prepare reports for hotel management, including headcount and production reports, overtime reports, Show less

  • Payroll Specialist

    Jan 2018 - Jan 2019

  • Accounts Payable Accountant

    Jan 2016 - Jan 2018
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  The Three Corners Fayrouz Plaza

  Jan 2019 - now

  Chief Accountant