Tarek Ali

Experience

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  Star Security Services

  Jan 2017 - Sept 2024

  Handle mall operation and day-to-day activities. Supervise FM and security teams for on-ground activities. Overlook on-site activities such as tenant deliveries, third-partymaintenance works, events and activations, etc. Cater to tenant requests and requirement. Escalate to respective MallManagement teams and reach resolution. Handle conflicts/disputes in a smooth manner. Daily visual inspection of the mall prior to opening to eliminate anyhinderance to operations and customer experience. Conduct fit-out team HSE induction prior to site mobilization. Conduct periodic tenant inspection to ensure operational anddocumentation compliance as required by DM, DCD, SIRA, etc. Prepare incident reports for any abnormal occurrence in daily operations. Escalate the reports to relevant parties for resolution. Receive, process, and sign off tenant work permits. Ensure proper documentation prior to activities by third parties. Assist Dubai Police on site for any callouts. Assist government authority inspection teams on visits. Prepare reports summarizing daily activities to Mall Manager. Prepare Monthly Asset Report including items such as breakdowns,rectifications, security issues, lost & founds, etc. Assess and evaluate performance of security personnel. Overlook housekeeping team to ensure cleaning standards are always met. Initiate disciplinary measures wherever necessary. Show less  Supervise and oversee security function. Train security persons specific to project requirement. Prepare work schedules, cater to day-offs and reliever requirement. Prepare security reports for tenants and residents. Cater to additional requirement by the client. Coordinate with FM and Housekeeping teams for smooth operation. Coordinate with contractors for site visits and maintenance works Carry out one-off assignments communicated by manager in addition todaily tasks. Assess and evaluate performance of security personnel. Routinely inspect all asset for any abnormality and out-of-routine issues. Show less

  • Operations Supervisor

    Oct 2018 - Sept 2024

  • Site Supervisor

    Jan 2017 - Oct 2018
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  Star Security Services LLC

  Jul 2024 - now

  Security Supervisor