
Lada Alizada

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About me
OPS Director / McDonald's / KFC
Education

Azerbaijan State University of Languages
1992 - 1997Master's degree Teaching English
Experience

McDonald's Corporation
Sept 1998 - May 2008Country Quality Assurance & Operations Manager • Oversee the processes which ensure food products are manufactured by suppliers to standard, including HACCP and other preventative systems; • Ensure local suppliers conduct regular cuttings versus target products;• Maintain ongoing communication with suppliers regarding adherence to McDonald’s food product specifications;• Initiate and monitor corrective actions in the event of non-conformance and customer food product complaints• Set direction and provide support for supplier process and product improvement activities to reduce product costs• Assist suppliers in developing quality assurance programs for raw material selection through finished product manufacturing• Evaluate new supplier/supplier for promotional items capability and potential to meet McDonald’s standards• Assist new suppliers in developing the capability to meet McDonald’s standards• Work with operations on food safety programs for the restaurant and monitor McHACCP in the restaurants• Ensure training of Distribution Centre personnel on the Quality Inspection Program and on product handling procedures.• Monitor the Distribution Centers for implementation and adherence to McDonald’s QA standards.• Assist in the development and implementation of new products, follows the official process• Co-ordinate testing and follow-up activities based on outside laboratory verification of in-store food safety• Ensure quality awareness by offering quality and safety training to country management and store operational staff• Maintain ongoing communication with regional QA (Southern, Central, Northern European) and Zone QA (Munchen), attend QA-group meetings regularly• Commit to and exemplify Purchasing philosophy and values• Support the achievement of department objectives• Continuous improvement in all activities Show less • Personnel recruitment & management• Preparation of the Profit & Loss statement and other financial reports• Management of all restaurant departments• Inventory management• Control over the marketing strategy implementation• Budget control and Sales planning • Control management of shifts in the restaurant• Control of raw & finished products• Inventory management, ordering the products• Management of the Training, Quality & HSE and Marketing departments• Launch of new restaurants ( Baku & Kiev) Show less
OPERATIONS MANAGER/QUALITY ASSURANCE
May 2003 - May 2008Director of the Restaurant (McDonald's Azerbaijan)
Sept 1998 - May 2003

KFC Corporation
Jun 2008 - Sept 2009Principal Operator/Управляющий директор KFC КазахстанStrong organization of the new opening market, involving in all departments; Opening 5 restaurants in Almaty & Astana; Recruitment & personnel development; Providing support for directors & management to implement business plans to satisfy customers; Providing support for Purchasing Department, HR Department, Marketing Department Providing Quality, Service, Cleanness in restaurants; Visiting restaurants, checking Quality, Service, Cleanness ; Being in touch with restaurants management, giving feed-back on each problem, consultations of Operation issues, correction of actions if it’s necessary; Monitoring of marketing programs, launch of marketing innovations; Controlling Profit & Loss Statement in accordance with the budget of each restaurant; Increasing Sales with implementation the company's strategy & goals; Decreasing product & paper costs, saving accruals; Checking of Food Safety and Managers Shifts; Conduction of full operations review in each restaurant; Monitoring training process • Maintain ongoing communication with suppliers regarding food product specifications;• Initiate and monitor corrective actions in the event of non-conformance and customer food product complains;• Evaluate new supplier/supplier for promotional items capability and potential to meet standards; Assist in the development and implementation of new products, following the official process; Co-ordinate testing and follow-up activities based on outside laboratory verification of in-store food safety Ensure quality awareness by offering quality and safety training to country management and store operational staff Commit to and exemplify Purchasing philosophy and values Support the achievement of department objectives. Strive for continuous improvement in all activities. Show less

LALO SILVER & GOLD
Sept 2009 - Oct 2020Executive Director/Co-founderLALO SILVER & GOLD , Fast Food Consultancy.Organization of the new market opening. Executive team leading. Staff hiring.

Miamart SRO
Feb 2021 - nowManaging Director
Licenses & Certifications

McDonald's Operations Consultant
Hamburger University Munich DIPLOMAMar 2008
Restaurant Operation Leadership Practice
McDonald's Russia, MoscowAug 2007
Intermediate Operation Course
McDonald's, Ukraine,KievApr 1999
Basic Management Course
McDonald's, Ukraine, KievDec 1998
Basic Operations Course
McDonald's Ukraine, KievAug 1998
Languages
- руРусский
- enEnglish
- azAzeri
- itItalian
- slSlovak
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