John Pournaras

Experience

• 

  Yves Rocher Greece

  Oct 1994 - Mar 2001

  IT Manager
• 

  IBM

  Apr 2001 - now

  IBM Senior Manager, passionate about forming and driving successful Client relationships to help organizations succeed.Duties & Responsibilities:- Build long-term client relationships based on trust, services excellence and innovation. - Engage with C-level and senior level client contacts across all areas of the client’s business on a regular basis, delivering a continuous flow of business-building ideas, while securing relationship and performance feedback.- Act with integrity and urgency in responding to client requests.- Serve as a subject matter expert in my client’s industry and business from strategic intent to functional areas.- Collaborate with cross-functional team members to deliver exceptional service to my clients and secure upsells.- Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, revenue and profit forecasting.- Continually bring focused, leading-edge offerings and fresh ideas based in my deep industry expertise and proven technology use cases. - Direct team activities to ensure full collaboration and partnership and leveraging the company’s full complement of resources to support the business.- Work closely with the sales team to develop proposal/presentation content and strategy for new business engagements. Show less Lead sales and business development activities to drive market share and growth in Public & Healthcare Sectors in Greece.Duties & Responsibilities:- Plan & achieve Revenue, Profit & Signings targets for assigned Sector.- Direct and indirect ICT Sales and Sales Management in Greece for Public & healthcare Sectors- Service Delivery Monitoring- Strategic Consulting, including business plan & sales strategy development.Assist senior leadership in the development of go-to-market strategies- Enable sales to be successful- Bid management- Manage Accounts & Relationships. Building and maintaining long lasting customer relationships based on a consultative approach . - Strategic planning and management of programs funded by the European structural funds- Reporting at C-level Show less Project Director managing complex SI projects for private & public sector customers, such as:- HPC cluster for Meteorological Bureau.- OTE DataWarehouse.- Health Information System for B Pesyp of Attica.- Implementation of an integrated IT solution covering the needs of the Healthcare Division of the Prefectural Authorities all over Greece.Duties & responsibilties:- Managing complex projects and programs- Responsible for planning, organizing, and directing the completion of specific projects within time, budget, and scope.- Develop internal and external communication strategies.- Manage every aspect of a project, including its planning, communication, risk assessment, and resources.- Apply project management principles and methodologies in seeking solutions to project problems.- Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.- Deliver appropriate and effective executive level communication. Show less

  • Client Partner

    Feb 2021 - now

  • Public Sector & Healthcare Sales Leader

    Jun 2011 - Feb 2021

  • General Business & Public Sector Services Leader

    Jan 2010 - Sept 2011

  • Sr. Project Manager

    Apr 2001 - Dec 2009