Jaz C.

Experience

• 

  Dunkin'

  Dec 2014 - Aug 2015

  Shift Manager
• 

  Convergys

  Jan 2016 - Nov 2016

  Technical Support Specialist
• 

  24-7 Intouch

  Jan 2017 - May 2022

  •Responsible for daily oversight of all preventative and reactive building maintenance activities for a 98,563-square-foot commercial office building, encompassing seven floors and an 8.79-acre parking ground. Tasks include managing general maintenance, custodial services, fire safety systems, landscaping, elevators, and waste management operations.•Managed contracts, including sourcing and overseeing contractors for renovations, maintenance, and repair work across various disciplines such as plumbing, carpentry, HVAC, and security systems. Ensured alignment on the scope of work and adherence to safety standards.•Collaborate with the Finance department to develop the annual facilities budget. Manage budgets for operating and capital needs related to the building, grounds, and equipment, overseeing purchase orders, invoices, and other expenditure requests.•Facilitate Executive and C-Suite visits during annual site tours, coordinating conference room reservations, meeting space setup according to specifications, and meal catering arrangements.•Supervise the attendance and work of Facilities/Campus Coordinators, ensuring satisfactory completion of tasks and addressing any deficiencies. Plan, manage, and coordinate daily work assignments to maintain operational efficiency. Show less •Manage space allocation within the building, including updates on staff headcounts and delegation of work requests to technical staff, vendors, janitorial, and other service providers as directed by the Facilities Manager.• Perform routine inspections of facilities and document maintenance requirements to ensure a well-maintained environment.•Champion a culture of safety by collaborating with the team to proactively prevent workplace incidents.•Played a key role in developing, implementing, and enforcing COVID-19 campus protocols, including creating signage, installing barriers, establishing processes for transitioning employees to remote work models, and documenting potential cases of exposure.•Additional responsibilities encompass overseeing scanning operations, facilitating monthly staff meetings, maintaining records for off-site storage items, and managing office supply orders. Show less •Conducted thorough reviews to ensure accuracy of consumer case file information, aligning with client standards and quality guidelines.•Collaborated with Operations Management and Quality Leads to communicate recommendations for enhancing the client knowledge base and developing new informational resources.•Achieved and maintained a 97% case correction metric, demonstrating proficiency in call handling, information gathering, and adherence to best work practices. Led demonstrations and trainings to impart expertise in these areas to team members. Show less

  • Facilities Manager

    Jun 2020 - May 2022

  • Facilities & Campus Coordinator

    Nov 2018 - Jun 2020

  • Quality Assurance Quality Control Coordinator

    Dec 2017 - Nov 2018

  • Call Center Representative

    Jan 2017 - Dec 2017
• 

  Checkr, Inc.

  May 2022 - now

  •Supported the Global Events Manager in planning, designing, and managing 60+ internal team events annually, ranging from large-scale gatherings like the Annual Company Kick-Off with 1200+ attendees to intimate corporate dinners, luncheons, and virtual experiences.•Maintained the company-wide event calendar and planning spreadsheets, ensuring meticulous documentation of bookings, venue details, catering contracts, payments, and budgets to foster stakeholder transparency and support the Finance team.•Spearheaded event logistics, including venue scouting, AV setup, contract negotiations, event communications, registration, and travel arrangements for speakers, employees, and guests. Collaborated with Destination Management Companies and managed shipping logistics for event materials. •Oversaw day-of event execution, proactively addressing any issues to ensure seamless operations. Collaborated with the Internal Communications team and company leadership to develop event promotion materials, conduct follow-up surveys, and provide valuable feedback for continuous improvement.•Developed a micro events toolkit outlining a comprehensive strategy for virtual, onsite, and hybrid engagement, including dashboards, promotional communications, program resources, and budget estimates.•Provided support for International Teams (Chile and Canada), Company resource groups, and volunteering events, offering guidance on budgeting, venue sourcing, logistics, promotion, and data collection to ensure successful execution and engagement. Show less •Led the launch and management of a new office space for Checkr's Orlando location in a Class A building, with a focus on capturing and documenting workplace metrics such as utilization, environmental impact, and expenditure.•Track and promote a safe work environment by enforcing best safety practices and procedures to mitigate hazardous conditions and machinery risks. Report compliance violations on a daily/weekly basis and collaborate with the Workplace Director to provide training in First Aid, CPR, building evacuation procedures, and detailed incident reporting for emergency response situations•Acted as a liaison between senior leadership, the executive team, and the events team to facilitate executive visits, space planning, event coordination, and address other logistical needs within the office.•Collaborated with IT and administrative departments to support organizational infrastructure needs, including managing access systems to ensure safety protocols are met and effectively communicated relevant office-wide communications.•Cultivated an environment of diversity, inclusion, and belonging by fostering positive relationships and promoting a professional and welcoming atmosphere for employees and visitors alike. Show less

  • Senior Event Coordinator

    Apr 2023 - now

  • Workplace Operations Manager

    May 2022 - Apr 2023