Tiago Jardim

Tiago Jardim

Customer Project Manager

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location of Tiago JardimPorto Alegre, Negeri Rio Grande do Sul, Brazil

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  • Timeline

  • About me

    Customer Project Manager

  • Education

    • FGV - Fundação Getulio Vargas

      2002 - 2003
      Master's degree Project Management
    • Universidade Federal do Rio Grande do Sul

      1990 - 1995
      Civil Engineering
  • Experience

    • Ericsson

      Jan 1999 - Jan 2007
      Customer Project Manager

      Management of customer projects in several domains (Access Network,Telecom Core, VAS, OSS), accountable for contract fulfillment. Responsible forproject scope definition, planning and monitoring all necessary activities, andfor securing the necessary resources.Achievements: Several projects with add on sales to the project scope.

    • Ericsson

      Jan 2008 - Jan 2018
      Senior Project Manager

      Management of customer projects related to Digital Services (DS) and TelecomCore & Cloud (TCC) domain. Responsible for contract fulfilment andengagement with customers (including C-level). Experience in leading teamswith more than 20 resources, local and offshore, and outsourced suppliers.Responsible for the management of risks, resources, scope, time, quality, costsand financial margins. Governance and integration with other related projects.Achievements: Excellent track record in cost control and financial marginsimprovement. Show less

    • Ericsson

      Jan 2019 - Apr 2019
      Program Manager

      Management of a scaled Scrum program for service assets industrialization,with global specialized multifunctional teams distributed into different locationsworldwide. Responsible for assuring strategy and execution alignment,Program Increments tracking, visibility and transparency, program risksassessment and resources management.

  • Licenses & Certifications

    • Professional Scrum Master (PSM 1)

      Scrum.org
      Jan 2018
    • Project Management Professional (PMP)

      Project Management Institute
      Jan 2002