Suhail Yousuf

Experience

• 

  VFS Global Services

  Apr 2009 - Jul 2009

  Submission officer

  -Providing Detailed Information to the clients about various visa services and types of visas issued by Bristish High Commision-Entering client details and maintating the client records-Solving client queries regarding visas and the processong of visas

• 

  Clarks Innn Group of Hotels

  May 2010 - Aug 2011

  Assistant Manager.

  Sale hotel guestrooms groups, catering services, and banquet facilities through direct client contact to maximize total rooms revenues and profits. Establish client base of organizations, associations, social, and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel to ensure that predetermined sales expectations are met and exceeded. Develop and maintain relationships with key clients in order to produce group and/ or convention business. Confirm in writing to the client all requirements via sales contract. Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures. Assist the Director of Sales with the implementation and achievement of the Sales Marketing plan. Attend and represent company at trade shows and city-wide conventions. Follows up to ensure guest satisfaction Show less

• 

  Institute of Hotel Management Srinagar

  Jul 2011 - Jul 2014

  Lecturer

  -Primarily involved in implementing skill development and capacity building programs of Ministry of Tourism Govt of India- To asess the needs of trainees and develop training modules as per their needs• Implemented and developed several business studies and National council for hotel Management and catering technology programs• Provided necessary education counselling as the education advisor to the students.• Provided numbers of lectures on sales and marketing , human resource F&B service, Housekeeping and other core subjects of hotel management• Planned and implemented special university events with the proper coordination with the supportive officials along with the community representatives Show less

• 

  Mactrad Hospitality Services(P)Ltd.

  Aug 2014 - Oct 2015

  Learning and development manager

  Planning , monitoring implementing and evaluating hospitality training programs ..Carrying Training Need analysis of employees working in various hotels in Jammu and Kashmir. Conceiving and implementing various hospitality programs at operational as well as executive levelService bench marking and developing 360 degree performance appraisal systemsSWOT analysis and consultingSkill testing and Certification Developing training programs tailored to client needsStrategic• Develop & integrate Learning & Development activities within the framework of the unit / SBU strategic objectives• Develop L&D plans in conjunction with the strategic objectives of the Mactrad hospitality services p ltd • Plan for and allocate financial resources for training plans for the unitPartner in the Management Committee meetings to create L&D plans for the unit. • Build an image for the MHS, to be the most preferred training organisation in the Corporate World. Managerial• Support departments / functions in developing cutting edge functional excellence and in developing leadership capabilities• Provide key inputs of Training aspects for all activities and plans of the unit.• Reinforce learning & developmental initiatives in the unit through supporting individual & team development, career development, training & experience-based learning. • Induct, coach and mentor Operationals• Partner in interventions for organizational & leadership development, including conducting training programs• Monitor and conduct L&D reviews with each department, and review the same with unit Management Committee• Review training effectiveness in the unit, and review the same with unit Management committee• Partner in Corporate initiatives as required from time to time.• Prepare Annual Training plans and calendars for the unit, responding to departmental needs• Coordinate training activities being carried out for the unit by external agencies including briefing them about requirement Show less

• 

  Hotel Royal Park.

  Nov 2015 - Apr 2016

  General Manager Operations

  Draw up plans and budget concepts (revenues, costs, etc.);Safeguard the realization, tracing and adjustment of deviations;Developing improvement actions, carry out costs savings;Guard/ controlling of cost priceDelivering of data and proposals for the budgets and investments.Safeguard quality of operations (internal & external audits)Manage the various Department HeadsCoordinate planning of Department Heads and Assistant Managers with regard to time-tables, work schedules, employment of employees within the different services; solving of bottle necks;Coordination of the execution of activities via instructions to the Heads of Departments/ Assistant Managers, supervision of the execution;Determination of the workforce, recruitment and hiring of new staff, supervision of sufficient introduction, execution of performance reviews and training of staff.Be accountable for responsibilities of department heads in their absence.Implement the SOPs optimally in the hotel and act as a flag ship establishment for the brand.Prepare a monthly financial reporting.Ensure an adequate administration, for the outgoing and incoming invoices, for the payment of invoices and for drawing upperiodical management data. Justify deviations and differences.Other tasksHandling complaints.Other reliable to the above mentioned, tasks in order of the executive;Handing over opinions and beliefs, decisions etc. to the executives;Leading various internal and external meetings;Supervise the fulfillment of the regulations of the employmentlegalization, Occupational Health & Safety Act, HACCP, fire regulations and other legal requirementsCorrect use of Company's corporate identity.Maintain contacts with public authorities Show less

• 

  Kolahoi Green Resorts

  Apr 2016 - Mar 2017

  Corporate Training Manager
• 

  SuperProfs.com

  Jul 2017 - Nov 2017

  Sr.Trainer
• 

  Govt of Jammu and kashmir Directorate of treasuries and accounts

  Apr 2018 - now

  Accounting Specialist