Ilvika Chandawarkar

Experience

• 

  The Indian Hotels Company Limited (IHCL)

  Jul 2017 - Feb 2021

  The senior restaurant manager of Shamiana at the Taj Mahal Palace and Tower, Mumbai - The iconic All Day Dining Restaurant that caters to 176 covers ♦ Ensuring smooth operations at the restaurant ♦ Worked with a team of 60 people; conducting trainings, team building activities, personal mentorship, staff engagement♦ Worked on Net Promoter Scores and improving the same for the restaurant, Increasing guest engagement♦ Revenue generation, Helped achieve sales targets♦ Introduced and worked on multiple events for the outlet Show less

  • Restaurant Manager

    Apr 2019 - Feb 2021

  • Management Trainee

    Jul 2017 - Apr 2019
• 

  Malaka Spice

  Jul 2021 - now

  ♦ Seasonal MenusResearch, planning and execution of seasonal menus - Winter, Summer and Monsoon, Breakfast Menu introductionCocktail menu development♦ Malaka Spice Kharadi - SalesWorking on improving sales for the outletStrategy ♦ Improving Footfall for the BusinessCuration of events for eight brands and operational planning for the sameCollaborating with talent across the country to deliver unique experiences to our guests♦ Brand BuildingImproving brand offeringsWorking on strategies for the development of different brands Show less ♦ Brand and Concept CreationOne China Concept, Structure, Outlet OpeningRedefining brand concept, planning look and feel, planning outlet pre-opening and setting up, setting brand standards Menu research and menu change over for the brandCherish Farm Concept, ExperiencesSetting SOPs for Experiences at the farm, Brand Communication Planning♦ Revamping the Beverage Programme at Malaka SpiceIncreasing beverage revenue and improving offeringsConsultancy selection, coordination, CAPEX planning♦ Malaka Spice Kharadi RenovationsRestaurant renovations, Capex plan, TimelinesInterior design, Defining operation flow Show less

  • Research and Business Development

    Oct 2022 - now

  • Project Manager

    Apr 2021 - Oct 2022

  • Learning and Development Coordinator

    Mar 2022 - May 2022

  • Marketing Manager

    Jul 2021 - Feb 2022