Raman Walia

Experience

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  TBM Service Group

  May 2018 - Aug 2018

  Customer Service Representative
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  ZARA USA

  Aug 2018 - Feb 2020

  Sales Floor Associate
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  Party City

  Sept 2020 - Jun 2021

  Sales Associate

  •Led a high-performing sales team.•Developed and implemented sales strategies to optimize customer engagement and increase store profitability.•Oversaw inventory management, ensuring accurate stock levels and efficient replenishment processes to meet customer demand.•Built and maintained strong relationships with customers, providing personalized service and resolving inquiries or concerns promptly, resulting in enhanced customer satisfaction and loyalty.

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  Mediaplanet

  Jun 2021 - Jun 2023

  Project Manager/Account Executive

  • Develop and manage national cross-media campaigns ranging from $10,000 to well over $100,000 each, that launch digitally and in partnership with reputable publications and platforms including The National Post, Toronto Star, Meta network, LinkedIn and more.• Prospect, onboard, manage and grow B2B and B2C client accounts.• Engage with executives to create personalized marketing strategies and SEO-optimizedcontent, ensuring targeted distribution across diverse industry sectors.• Optimize client budgets using a data-driven approach to maximize ROI.• Collaborate with agency partners and work cross-functionally with various internal teams including production and design to ensure all marketing elements are aligned with the goals of the campaign and client expectations.• Enhance client KPIs and elevate campaign performance to consistently surpass industry standards. For instance, achieving display ad engagements that are 4 times higher than the industry average.• Identify key influencers and experts while securing advantageous partnerships, distribution channels and events to connect with 1,000,000s of targeted individuals.• Conduct in-depth quarterly market research about relevant topics, and current marketing trends within a specific industry.• Report post-campaign analytics to stakeholders and develop updated strategies for clients based on feedback.• Client portfolio: Rolls Royce, Yum! Brands, Suncor Energy, Toronto Zoo, and The City of Mississauga among others. Show less

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  MAND RAI LLP

  Mar 2024 - now

  Student