Will Miller

Experience

• 

  Photocircuits Corporation

  Jan 1996 - Aug 2004

  Process Engineer

  • New Product/Process Development Activities:• Tested and approved over 20 competitive materials in accordance with industry standards; working with the suppliers to improve material quality, performance, and cost.• Perform supplier qualification and supplier audits on new materials.• Quality Activities:• Reduced scrap loss in Solder Mask area by 33% after working in the area for 1 month.• Wrote and edited all manufacturing process and product control plans and FMEAs.• Wrote corrective action responses using 8-D format. • Cost Reduction Activities:• Reduced solder mask material cost by over $1 million annually during this time period.• Reduced water consumption in the department by 50%, equating to an annual savings of $50K.• Management Activities:• Staffed and led a product audit team, covering all 24 hours of the operation. Show less

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  Panasonic Automotive

  Oct 2004 - Nov 2019

  Implement a Quality Management System 3rd party certified to IATF16949:2016 with zero non-conformances. In addition, support the audit activities for a dozen other factories in the automotive and industrial devices business units.Perform internal audits to IATF16949:2016/ISO9001:2015 standards to drive continuous improvement in the organization. Train personnel on the proper way to determine real root cause and implement effective corrective actions.Provide training to overseas staff in Asia, Europe, and South America on use of Panasonic's engineering and quality database. In addition, have also provided training to other Panasonic business units.Implement a system to track production launch loss cost to drive improvements during development and launch activities.Oversee the development of several databases used in Panasonic's Root Cause, Supplier Quality, Quality Systems, and Advance Purchasing departments. Show less Approve and audit supply base for automotive audio systems manufacturing business of entertainment systems to major automakers in North America with $2.2 Billion in sales. Customers include Ford, Fiat-Chrysler Automotive, General Motors, Honda, Toyota, and Nissan. Globally responsible for supplier quality of parts for operations in North America, Europe and China/Thailand.Develop and administer Panasonic's Supplier Quality Manual and Supplier Scorecard system. Provide training to overseas staff in Asia, Europe, and South America on use of Panasonic's engineering and quality database. In addition, have also provided training to other Panasonic business units.Work with supplier to implement corrective actions as needed using 8-D/5-Why/5-P methodologies. Currently team member for Panasonic's SAP integration project. Show less Developed methodology for evaluating and approving Printed Circuit Board suppliers. Created test vehicle in order to properly compare supplier capabilities. As a result of these efforts, defect levels to our factories for Printed Circuit Boards is under 5 ppm.Conduct on site process and quality system audits of our supply base to ensure consistent quality of product is supplied to our automotive plants.Developed a Supplier Quality Manual, bench-marking against our customers, other automotive suppliers, and other industry leading companies. I negotiate all exceptions taken to the manual directly with our supply base. Show less

  • Core Quality Manager

    May 2017 - Nov 2019

  • Staff Engineer, Supplier Quality

    Jul 2013 - May 2017

  • Sr. Engineer, Quality Systems

    Jan 2009 - Mar 2017

  • Sr. Supplier Quality Engineer

    Mar 2006 - Jul 2013

  • Process Quality Engineer, Surface Mount Technology

    Oct 2004 - Mar 2006
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  Panasonic Automotive

  Dec 2020 - now

  Sr. Manager Remanufacturing Engineering