Ismael Tijani

Experience

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  SplashFM 105.5 Ibadan

  Feb 2012 - Dec 2012

  Intern

  Act as the technical contact for troubleshooting of computer hardware issues and Deliver advanced technical troubleshooting and problem-solving solutions for staffs

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  Intercom Data Network (IDN)

  Jun 2013 - Mar 2017

  Network Engineer

  Performed troubleshooting for Juniper, Cisco, and packet analysis.Provided complete end-to-end engineering and installation of route-based IP network solutions.Managed, tracked, and coordinated problem resolution and escalation processes.Provided network support services for devices such as hubs, bridges, routers, and other hardware.Created VPN infrastructure and allowed for secure remote connections.Monitored network capacity and performance to diagnose and resolve complex network problems.Recommended options for disaster recovery and remote access security.Organized frameworks to transfer secure data from internal to external and public networks. Show less

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  Intercom Data Network (IDN) Ltd

  Mar 2017 - Apr 2024

  Junior Software Engineer

  Shadowed team members to learn new tasks and how to appropriately handle technical issues.Prioritized tasks and completed in order of importance.Proofread technical documentation and user manuals.Documented technical workflows and knowledge to educate newly hired employees.Worked with developers to identify and remove software bugs.Delivered project reports and milestone updates to supervisor.Developed reports using SQL server reporting services.Analyzed source code to identify functionality issues.Brainstormed with engineering team to determine appropriate code testing processes.Coordinated project tasks among multiple departments.Tested functional compliance of company products. Show less