Pero Jaman

Customer Support Specialist

618 followers

Croatia

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Timeline
About me
Business analyst / Project manager
Education
- FERIT Osijek
  -
  Master's degree Computer Science
- Algebra e-Leadership MBA
  2020 - 2023
  Executive MBA Business Administration and Management, General
Experience
- Hrvatski Telekom
  Dec 2008 - Sept 2011
  Customer Support Specialist
- Spin d.o.o.
  Mar 2012 - Jun 2019
  Software Consultant
  Analysis, development and implementation of ERP software with particular focus on logistics, warehousing, commerce, accounting, financial and production business processes. Software development project management.Product owner of several ERP modules.On-site ERP implementation, customer training and support.Internal quality assurance.
- OPG Pero Jaman
  Jan 2015 - now
  Managing Owner
  Ecological production of olives, walnuts, fruit and fruit spirits.Financial management.Operational management and planning.EU funds.
- Span
  Jun 2019 - Aug 2022
  Business analyst/Project manager
  Business Analysis and Project Management in areas of Software development, IS/IT Infrastructure and Cyber security.Product owner on behalf of client on several corporate-level software products.Business process development.Digital transformation.Supporting presales and sales activities.Establishing and maintaining relationships with clients and vendors.
- Newfire Global Partners
  Aug 2022 - now
  - Lead Business Analyst
    Jan 2024 - now
  - Senior Business Analyst
    Aug 2022 - Jan 2024
Licenses & Certifications
- Work with Components in Figma
  Coursera
  Feb 2023
  View certificate
- Get Started with Figma
  Coursera
  Jan 2023
  View certificate
- Microsoft Certified Professional
  Microsoft
  May 2015
- Microsoft Certified Solutions Associate: SQL Server 2012/2014
  Microsoft
  Jul 2015
- Build Wireframes and Low-Fidelity Prototypes
  Google
  Jan 2023
  View certificate